The furniture is beautiful and broken
The furniture is beautiful. But kept arriving broken. They try to fix the issue but again arrived broken. First order took 5 month and the replacement that arrived broken took 4 months.
January 2, 2021
Unprompted review
Reply from Rove Concepts
Hi Virginia,
Thank you for writing your review and we are sad to hear about your experience with your bed. We are glad to see that our claims team was able to offer you 50% off your bed due to the inconvenience you have been experiencing with it and if you do have any other questions, please do not hesitate to reach out.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team