Review of Rove Concepts


Rated 3 out of 5 stars

Late delivery

The items took a long time to receive them. We still have to wait for other items that we ordered in Aug. Showing we will not receive it mid-Feb

January 6, 2021
Unprompted review

Reply from Rove Concepts

Hello Cristina,

Thank you for writing your review and we sincerely appreciate your patience with your order. As some of the items we do carry are pre-orders, since these items are not in stock, they may take longer to be delivered to you. As we experienced unexpected delays due to the pandemic, our teams are working hard to ensure that all orders are received in a safe manner. We sincerely appreciate your patience. We are happy to see the concierge team was able to help with your order and offer a resolution for the delay. We can't wait for you to receive your order and we hope you love them as much as we do.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team