Review of Rove Concepts


Rated 3 out of 5 stars

Table is great but delivery delays cause disappointment.

The table is lovely and a great addition to my home. It matches the coffee table we bought 2 years ago and with its timeless style it will last for many years to come. But delivery times have been long - I ordered it on October 4, 2020 and received it on January 13, 2021. I also have chairs on order that I paid for in August 2020 that still have not arrived. Delivery dates changed more than once at random without any email notification. This is disappointing .

January 15, 2021
Unprompted review

Reply from Rove Concepts

Hi Sandra,

Thank you for writing your review and we sincerely appreciate your patience with your order. As we are experiencing unexpected delays due to the pandemic, we would recommend getting in touch with our concierge team to see if they are able to assist you with your order while you wait to receive your dining chairs. You can get in touch by sending them an email at concierge@roveconcepts.com or using our live chat to speak to someone.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team