Conflicting on line info
I ordered two dining chairs on line. After I entered the payment button the site told me that the sale could not go through at that time and to retry later. Several hours later , I was informed that I had purchased the chairs. Very confusing .
Reply from Rove Concepts
Hello Laura,
Thank you for writing your review. We are sad to hear about your experience while shopping on our website. We sincerely appreciate your feedback. We have notified the technology team of this and the website checkout issues should have been resolved since. If you continue to run into issues, please don't hesitate to let us know at concierge@roveconcepts.com so we can make sure your feedback gets addressed.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team