Disappointed on voucher use.
All things went pretty well on the website. Had two vouchers but could only use one unless I wanted to make another order and pay shipping again. It’s not worth it so we lose 40+ dollars on our voucher.
Reply from Rove Concepts
Hello John,
Thank you for writing your review. We sincerely appreciate your feedback regarding the vouchers. As we continue to grow, we are working hard to improve our policies and bring inhouse shipping to provide a better shopping experience for our customers without having to add on any additional fees. We have also shared this feedback with the concierge team to see how we can better improve in the future. If you have any further questions, please don't hesitate to reach out to concierge at concierge@roveconcepts.com, as we would be happy to help.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team