Calling to get an update on my delivery Order is late it’s been 2 months I was offered a bed sheet set for the inconvenience
March 9, 2021
Unprompted review
Reply from Rove Concepts
Hello Seta,
Thank you for writing your review. We sincerely appreciate your feedback. Due to the pandemic, we were experiencing delays outside of our control due to precautionary measures and restrictions. We have made changes to our operations since, which should make delays less common and lead time to return back to normal. We do sincerely appreciate your patience while waiting to receive your order. We are glad to see the concierge team has been in touch with you to help with a resolution for your order. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.