Showroom
I found it difficult to book an appointment for an in person show room visit. When I did go for a visit, I found the experience to be underwhelming. Somewhat small, crowded showroom, staff not particularly warm or welcoming.
The website does a good job of displaying all the pieces.
Reply from Rove Concepts
Hello there,
We are sad to hear about your experience and we sincerely appreciate your feedback. As we have limited space at the showroom, we currently only have a select variety of the products we carry. We do our best to provide the current list of items available to view at our Melrose Showroom on the 'visit us' page. We have also shared this feedback with our team to see how we can better improve on our service experience at our showroom. We do hope you were able to get in touch with our concierge at concierge@roveconcepts.com, by live chat or by phone, as we would be happy to help.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.
All the best,
The Rove Concepts Team