Fist time buyer
Very stylish looking furniture and well-designed website with helpful reviews and pictures. Swatches come rather quickly and are good quality. Checkout process is straight forward.
However, there are some areas for improvement. For example, there was a glitch with the dates my items were available so I will be receiving them much later than expected. Additionally, the delivery process seems unnecessarily complicated, especially for the pricey flat rates you are paying. For my first order, I received tracking information a week ago and it has yet to be updated. Finally, the delay in receiving the member voucher is inconvenient. It incentivizes me to either wait or look elsewhere.
March 16, 2021
Unprompted review