Great customer service
Great customer service. Looking forward to get my bed. My only comment is that for the price of the bed, I would have expected it to be solid wood and not veneer. I also didn’t love that it was made in China. For that same design, I would have paid another $400 for it to be in the USA and have a faster turnaround.
Reply from Rove Concepts
Hello Paloma,
Thank you for writing your review, we sincerely appreciate your feedback. We are sad to hear the materials did not meet your expectations. We have shared this feedback with the production team to see how we can better improve on this piece and our materials. As we continue to grow, we are always looking for ways we can improve to deliver the best service and quality of products to our customers, so your feedback is important to us.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.
All the best,
The Rove Concepts Team