Hello Nicholas

Thank you for writing your review. we sincerely appreciate your feedback. As we continue to grow, we are working to bring inhouse shipping in the future to provide better service from end to end for our customers without having to add on any additional fees. If you have any further questions regarding your membership or voucher, please don't hesitate to reach out to our concierge team at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team