I had overall a good experience with you chat team.
I had overall a good experience with Rove Concepts. The site does seem to load slowly so that is why I rated 4/5 stars. The girl on chat was lovely and sent me photos to show me actual items available. Thank you.
Reply from Rove Concepts
Hello Naama,
Thank you for writing you review. We sincerely appreciate your feedback and for letting us know about the issues you were experiencing while shopping on our website. We have shared this feedback with our technology team and the website speed should have returned back to normal now. If you continue to run into issues, please don't hesitate to reach out to our concierge at concierge@roveconcepts.com to make sure your feedback gets addressed. We are glad to hear you have been in touch with our concierge and that they were able to help.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.
All the best,
The Rove Concepts Team