I unfortunately was not able to get in touch with someone by phone BUT wrote to concierge and received the answers to my questions rapidly. I am anxious to receive my order.
March 31, 2021
Unprompted review
Reply from Rove Concepts
Hello Annick,
Thank you for writing your review and we sincerely appreciate your feedback. We have recently onboarded new concierge staff to help with the high level of inquiries we have been receiving and to provide better service for our customers. We are glad to see you have been in touch with our concierge and they were able to help answer all of your questions. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.