Beautiful furniture and accessories at…
Beautiful furniture and accessories at decent prices. Membership model is a bonus. Website is a bit more form than function, cumbersome to navigate and to shop from. It’s 3 days from ordering an in-stock item and still hasn’t shipped yet. But I love the look of the sofa and can’t wait to receive it.
Reply from Rove Concepts
Hello Tom,
Thank you for writing your review, we sincerely appreciate your feedback and for letting us know about your experience while shopping on our website. As we continue to grow, we are always looking for ways we can better improve to deliver the best service and quality of products to our customers, so your feedback is important to us. We have shared this information with our technology team as well to see how we can better improve. Once your order has been arranged for shipment, you will receive a shipping notification email with the carrier and tracking information. We are glad to see the concierge team has been in touch with you as well to help. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.
All the best,
The Rove Concepts Team