Putting up with the process because I like the products
Third try and getting the correct piece ordered. Fingers crossed.
Shipping option for standard delivery only on checkout but actual delivery company offers white glove (although they can’t upgrade on site).
Really long shipping time.
Like the actual products. Great style and good quality for the price.
Reply from Rove Concepts
Hello Cheryl,
Thank you for writing your review and we sincerely appreciate your feedback. We are glad to hear you are a fan of our products. As we work with third party delivery carriers, we do our best to provide estimated lead times for when your order is estimated to arrive. We sincerely appreciate your patience while waiting to receive your order. As we continue to grow, we are working hard to bring inhouse shipping to provide a better shopping experience from end to end for our customers. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.
We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.
All the best,
The Rove Concepts Team