Hello Edoardo,

We are sad to hear about your experience and we sincerely appreciate your feedback. As we work with third party carriers, we do our best to provide estimated transit lead times for when your order will be received. As all deliveries are scheduled directly with the third party carrier, unfortunately the available delivery dates is outside of our control. We sincerely appreciate your patience while waiting to receive your order. We have shared your feedback with our carrier team to see how we can better improve on our service. As we continue to grow, we are working hard to bring inhouse shipping to provide a better shopping experience from end to end for our customers and to make scheduling deliveries easier in the future. We can't wait for you to receive your order and we do hope you love your new pieces as much as we do.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.

All the best,

The Rove Concepts Team