Hello there,

We are sad to hear about your experience and we sincerely appreciate your feedback. As we continue to grow, we are always looking for ways we can better improve to deliver the best service and quality of products to our customers, so your feedback is important to us. We are working hard to bring inhouse shipping in the future to provide a better shopping experience for our customers without having to add on any additional fees. We do hope you love your new pieces and shop with us again soon!

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com and we would be happy to help.

All the best,

The Rove Concepts Team