Hello Colline,

We are sad to hear about your experience and we sincerely appreciate your feedback and for letting us know about the issues you were experiencing while shopping on our website. We would love to know more about your experience so we can let the technology team know how we can better improve so please feel free to send us an email at concierge@roveconcepts.com in reference to your review so we can ensure that your feedback gets shared to the correct parties. As we continue to grow, we are always looking to improve so your feedback is important to us.

We again appreciate your feedback and if you have any further questions or concerns please let us know at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.

All the best,

The Rove Concepts Team