Review of Rove Concepts


Rated 3 out of 5 stars

Inadequate Training for Chat People

I purchased six Aubrey side chairs, which I am really looking forward to having. However, while I was choosing fabric and type of wood for the legs, I opened a chat and asked for a picture of the chair in Trento Taupe with natural wood legs. After checking, the chat person told me that they did not have a picture with that configuration available. Later, I found that if I used the "View in My Room" on the website, I could easily make that configuration. This is information that I would have expected the chat person to give me.

April 24, 2021
Unprompted review