Issues with Navigation/Membership
The products look great and in general, the process worked well. However, it was difficult navigating the web site to become a member. I joined and then ordered only to learn that the cost of my order would have included the $100 membership.
Reply from Rove Concepts
Hello Cal,
Thank you for writing your review, we sincerely appreciate your feedback. To become a member, you can apply directly at checkout or by following the membership link provided at the top header of our website for more information. In order to offer our membership services, we do charge a membership fee which is valid for one year membership with access to receive our exclusive membership pricing and vouchers. We have shared this feedback with our team to see how we can better improve on our membership offering and website navigation in the future. We can't wait for you to receive your order and we do hope you shop with us again soon.
We again appreciate your feedback and if you have any further questions or concerns, please don't hesitate to reach out to our concierge at concierge@roveconcepts.com, by live chat or by phone and we would be happy to help.
All the best,
The Rove Concepts Team