Hello Vanessa,

Thank you for writing your review, we sincerely appreciate your feedback. As we continue to grow, we are always looking for ways we can better improve to provide the best service to our customers, so your feedback is important to us. We do our best to provide the shipping details on the shipping confirmation email once your order has been arranged for shipment. We are also working hard to bring inhouse shipping in the future to provide our customers with a better shopping experience from end to end. We would recommend getting in touch with our concierge at concierge@roveconcepts.com, by live chat or by phone, as we would be happy to help with your order.

We again appreciate your feedback and if you have any further questions, please reach out to our concierge at concierge@roveconcepts.com, by live chat or by phone at 1-800-705-6217 and we would be happy to help.

All the best,

The Rove Concepts Team