Review of Rove Concepts


Rated 3 out of 5 stars

I ordered three of the Elbow Counter…

I ordered three of the Elbow Counter stools. They are comfortable and look great (except one arrived scratched because they don't put enough protective material in the boxes they ship). However, the measurements provided for the seat height are SO OFF. The seat is actually about 3.5" higher than stated which is a big issue when you need to order a very specific height for a very specific counter height. Rove Concepts is only offering me a store credit (which of course expires after one year and does not include the shipping or taxes I paid). Since their website says "dimensions are approximate" they think this is an acceptable way to fix the situation. When I read approximate, I think may be a few millimeters off, maybe half an inch MAX. Nope, not them. So beware when you shop here. You're better off shopping at West Elm who would provide much better solutions to fix their mistake. Because of this, I would not recommend shopping here.

June 22, 2021
Unprompted review