I called in after business hours on a Monday since my regular working hours were getting hectic recently. I was able to chat with Justin through Rove's website where he offered to shoot me a call without hesitation. I was able to talk to Justin over the phone and absolutely felt like I had the Company's attention. Customer service is not complex, it is simply putting customer at the forefront and giving full undivided attention which Justin executed precisely. Justin took care of my order as I asked him to.

It will be in a couple of months from now when I get to see the actual products, but until then, I have full trust in Rove's customer service and quality.