I’m a new customer and I had a lot of questions. My first customer service representative was Justin and he was very patient and courteous towards me. He assisted me with my selections and sent me a detailed, itemized quote that was very easy to use for me to discuss the furniture selection with my husband.
There was three ways to make payment, however I chose to make payment over the phone because I had to change a fabric color before purchasing. My second customer service representative was Juan and he made the changes to my order with ease and accepted my full payment over the phone and sent me an email confirmation of my payment as well as detailed explanation of all my questions and concerns per our conversation.

Rove Concept customer service is indeed concierge. It was a pleasure doing business and I’m extremely excited about the expectation of my new dining room furniture.