We have been searching for the right bed locally but have been unsuccessful. When I search online, Rove appeared quite often with the google search, so I went to their site and was impressed with what I saw. After hesitating for several weeks, I finally decided to order a sample of the material. We were very surprised and impressed when it arrived by courier all the way across the country to Halifax within two days!. That was enough for me to hit the button and proceed with the order. One of the reasons for hesitating was the cost for shipping, however, the credit provided for future purchases more than offset this extra cost. It is difficult to purchase furniture online without being able to touch and see it in person, however, Rove does a great job illustrating their products better than any other site we visited. First step completed, now we will wait for delivery which is a little far out but I am sure worth the wait.