My client hasn't received their shipment yet, so I can't rate the furniture itself. I had a concern right after placing my order and was unable to reach anyone by telephone or live chat. The phone number provided had a recording that they weren't staffing phones & the live chat feature was never working. I ended up leaving a message to have someone return my call and finally ended up with an email response.

Also, I received an email that the items shipped; however, I'm unable to track the status to get an ETA, which is frustrating since I can't keep my client updated. I'm really hoping the quality of the furniture is better than the customer service provided so far.