Overall, it was second time purchasing from ROVE Concepts. First time was just a bed frame few years ago, and we loved it so much, we decided to purchase our most of major furnitures for our first new home from Rove, and I am glad we did it. Rove's wood quality did not disappoint me, their wood bed frame is the best I think. Their customer service might be a little slow but it's the best. I really appreciate their care. Also, furnitures actually arrived earlier than we expected and it was great. Our new home with new Rove furnitures so far amazing!