Rowlands Pharmacy Reviews 

This review is given on the Welshpool branch.
Wanted a nasal antihistamine, was given a solution by the pharmacist. Not until I arrived home did I find it was merely sea water. I had been flushing with sea salt previously [my mixture] I returned to the store looking for a refund [the item had not been opened] I was told the item had left the premises so no refund, even though the item was wrongly suggested.
I was informed of this after the staff stood in a huddle whispering amongst themselves in the back of the store.
Also sad to report the attitude had a snappy and demeaning tone.
Suggest Boots is a better option.

I've had a flu vaccine done. This was for the first time in my lifetime completly painless experience. Thank you

A lovely, clean app interface and a simple flow for prescription renewals. And it doesn’t try to flog you loads of other things. Moved to Rowlands after getting frustrated with Pharmacy2U and haven’t looked back.

Staff not helpful !!! Waiting time ridiculous !!!

Always a great service pharmacist is always available to give advice if needed and the staff are always so friendly can highly recommend Rowlands(livingston)👍👍👍

Excellent service. Very helpful with queries sorted out quickly and efficiently. If you need an online pharmacist you couldn’t find better.

Consistently late in making up prescription leading to multiple visits to collect or check (wasting nhs time because I am a clinician too!) also mistakes made - pharmacy says haven’t received, surgery says sent.

Excellent service from the online shop. I had a query that i made before purchasing my item. The customer service was polite and extremely helpful and even directed me to a pharmacist who told me what was available and helped me choose the right product.

Always great, fast delivery too.

Excellent service. Prescriptions arrive very quickly and well packaged. Would recommend.

A very easy to use ordering system, via the NHS app. Efficient delivery. Thank you

I have found the Hey Pharmacist service to be smooth and reliable. I find it quite quick and I am kept up to date with emails at each stage.

I receive my orders complete and on time.
Have been given advice when needed.
They don't use unnecessary packaging and the medication is in good order.

Easy to use system and reliability.

Excellent customer service, the staff are exceptionally helpful and pleasant and always go out of their way to help with any queries or issues. Thank you

Every order I have placed has been dealt with quickly and efficiently. Excellent service

Excellent care and explanations

It is so easy to order my repeat prescription, within a couple of days they are delivered.
Very pleased and very satisfied.
Thank you.

Easy to use, convenient and quick. Provides good information on progress and any issues