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BTG Eddisons Property Auctions Reviews 

1,087
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and knowledgeable staff for making property auctions completely stress-free, seamless, and efficient from start to finish. People deeply appreciate the clear communication, expert guidance, and professional service provided consistently throughout the entire property selling journey. Some reviewers were not happy with occasional communication gaps, specifically mentioning confusing email updates or feeling somewhat unprepared for auction procedures. A few consumers also encountered distinct challenges involving unexpected property work, overly ambitious guide pricing, or a particularly slow auction pacing during the event.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting a professional, friendly, and efficient service... See more

Service

Customers had positive experiences with service, describing the process as efficient, friendly, and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting exceptional... See more

User experience

Consumers find user experience to be very positive, highlighting a seamless, easy, and hassle-free sale... See more

Price

Clients share positive opinions on price, noting that properties frequently sold at the top of their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

BTG auction are clear, transparent , updated in real time and very friendly service from the team if you speak with them regarding any queries. all legal packs uploaded early, leaving plenty if tim... See more

Company replied

Rated 5 out of 5 stars

Can’t recommend this company enough. I spoke with Scott who appraised my situation accurately within minutes and gave really good, honest advice. No sales pitch, cut through all the c@@p and restored... See more

Company replied

Rated 5 out of 5 stars

We’re a property trader and use BTG on a regular basis. I’ve worked with Scott for many years and he’s always approachable, knowledgeable, and happy to help no matter what’s needed. Suky, the senior... See more

Company replied

Rated 5 out of 5 stars

This company are very good communicators. Everything is explained to you & it’s always possible to call someone for advice or latest updates. A great way to sell your property if you want a quicker ro... See more

Company replied


Company details

  1. Real Estate Auctioneer
  2. Auction House
  3. Commercial Real Estate Agency
  4. Real Estate Agents

About BTG Eddisons Property Auctions

Written by the company

We are BTG Eddisons Property Auctions

Blending the property auction prowess of Pugh, Mark Jenkinson and SDL, we bring together two centuries of expertise to deliver a five-star service to thousands of people like you, every single year.

From residential homes to commercial premises and land, our property auctions deliver speed, simplicity and certainty to thousands of buyers and sellers across the UK.

Drawing together two centuries of expertise, we deliver a five-star service. With a process that’s proven to work wonders for any person and every property.

What We Do
Building on our strong property auction heritage, BTG Eddisons Property Auctions provides a comprehensive and flexible auction service designed to meet the needs of today’s property market. We sell a wide range of property types including residential homes, commercial premises, mixed-use buildings, development opportunities and land, working with private sellers, investors, corporate clients, local authorities and professional advisors.

Our property auctions are structured to deliver speed and certainty, with clear timelines and transparent terms that give both buyers and sellers confidence from start to finish. By combining traditional auction principles with modern online technology, we make property auctions more accessible while maintaining the integrity and professionalism our clients expect.

Expert Support at Every Stage
From the initial conversation through to completion, our experienced auction team provides hands-on guidance and practical advice tailored to each property and client. This includes realistic pricing strategies, targeted marketing campaigns, and access to a national database of active bidders.

As part of the wider BTG Eddisons group, we are supported by an extensive network of property specialists, allowing us to draw on in-depth local knowledge and specialist expertise whenever required. This integrated approach ensures each lot is positioned to achieve the best possible outcome.

A Trusted Route to Market
Whether you are selling a single property or managing a portfolio, BTG Eddisons Property Auctions offers a reliable and efficient route to market. Our growing bidder database, national reach and proven auction platform means properties are exposed to serious, motivated buyers from across the UK and beyond.

Above all, we pride ourselves on delivering a professional, straightforward service built on trust, experience and results.

Contact info

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4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 87% of negative reviews

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4.8

All reviews

(1,087)

191 reviews in the last 12 months

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Rated 1 out of 5 stars

The auctioneer on 30/7/2026 is…

The auctioneer on 30/7/2026 is painfully slow. He keeps commenting on buyers bidding slowly, he’s the one controlling the auction. He needs to move things on, buyers will be turning off and not bidding he's that slow.

July 30, 2026
Unprompted review
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Reply from BTG Eddisons Property Auctions

We're disappointed to receive your feedback. Today we have had a few lots where bidding has taken some time - however we see that as a great thing for our sellers. It means we have bidders and we're making sure everyone has the opportunity to bid - one lot in particular had 150 bids! We appreciate that does slow things down for those waiting to bid in future lots, however it is our job to get the most for our sellers.

Rated 5 out of 5 stars

Professional service

Professional service, seamless process and a responsive team.

July 28, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Eddisons were brilliant

Eddisons were brilliant , communication fantastic.
Wish our solicitor had been half as good!

July 28, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review - and congratulations on your sale. We're pleased to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Steph was very good at keeping me…

Steph was very good at keeping me informed and chasing your client, and then very efficient when our offer had been accepted.

July 7, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. We're pleased to hear you had a great auction experience with Steph and the team.

Rated 5 out of 5 stars

Exceptional level of communication gave…

Exceptional level of communication gave me confidence in every step of the process. A professional and responsive company who take great care to support their clients. Thank you to the whole team, I wholeheartedly recommend you!

June 30, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent service from the very…

Excellent service from the very beginning. Professional, personable and efficient. The process is very quick compared to estate agents and conveyancers too. Easy to contact, full of honest advice, and highly recommended.

June 25, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent

Excellent, swift, professional throughout.

July 1, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Expert guidance

Emma and Ian made a very difficult experience more bearable. They were kind and considerate whilst remaining businesslike and efficient. I’m grateful to them. Chris was more than helpful on auction day. Thank you everyone.

June 30, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review. It's great to hear you had such a good auction experience with Emma, Ian, Chris and the team.

Rated 5 out of 5 stars

Overall excellent

Overall excellent - Very communicative throughout. Made the process very easy and achieved a very good result.

June 25, 2026
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Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review!

Rated 5 out of 5 stars

Very good

Very good, very friendly staff on phone

June 26, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review.

Rated 5 out of 5 stars

30 years and nothing has changed

It is 30 years since I last had dealings with Adrian at Mark Jenkinson. My memories are of a charming snd efficient man. Nothing has changed. His clarity on what my expectations from an auction might be was excellent. His reading of the market proved to be spot on. I would recommend him to anyone

June 29, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your wonderful 5 star review, and kind word about Adrian and the team. We're pleased to hear you enjoyed your auction experience.

Rated 5 out of 5 stars

Great service

Great service! Helpful staff, efficient, good communication, easy to use account. Would use again definitely!

June 29, 2026
BTG Eddisons Property Auctions logo

Reply from BTG Eddisons Property Auctions

Thank you for your 5 star review! We're pleased to hear you enjoyed your auction experience.

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