ServerHub Reviews 

23
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've maintained servers with ServerHub for over a decade, and they've consistently delivered reliable service, responsive support, and competitive pricing. Whenever I've needed assistance, their team... See more

Company replied

Rated 5 out of 5 stars

ServerHub has been a game-changer for my projects. Their flexible virtual private servers give me the perfect amount of control and scalability. The customer support team is knowledgeable and responsi... See more

Company replied

Rated 5 out of 5 stars

ServerHub has been a great upgrade for my projects. Their flexible virtual private servers gave me the control and scalability I needed for my business. The customer support team is knowledgeable and... See more

Company replied

Rated 2 out of 5 stars

When the server works it is fine. Their support is one of the worst. They take hours to days to answer your ticket, way past their "15 minute guarantee". They schedule maintenance during business... See more

Company details

  1. Web Hosting Company
  2. also in
  3. Cloud Computing Service

Written by the company

ServerHub® provides Dedicated Servers, Cloud VPS Hosting and Infrastructure as a Service (IaaS). Our services are designed for users from all walks of life, including beginners, hobbyists and professionals. It is our mission to provide our customers with the best possible experience when utilizing our network to further their business activities, day by day it is our intention to continue to be a leader and an online provider that our customers can depend upon and trust. Since ServerHub®'s (Formally Infinitie™ Networks) inception into the web hosting market in June 2001 as a wholly owned subsidiary of Eonix Corporation which was founded in June 2000, we have established several principles for doing business with our valued customers. These principles and overall mission can best be described in three areas: Commitment to customer satisfaction Focus on quality of product and service Reliability With our superior network and server technologies, we hope to exceed all expectations of our customers. ServerHub® provides top of the line dedicated servers at affordable prices. By only using enterprise grade hardware and our 24/7 support, ServerHub is a great home for anyone's website or data.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.3

All reviews

(23)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Dependable Service & Support!

I've maintained servers with ServerHub for over a decade, and they've consistently delivered reliable service, responsive support, and competitive pricing. Whenever I've needed assistance, their team has been quick to help and resolve issues. It's been a great partnership, and I appreciate everything the ServerHub team has done over the years. Highly recommended!

July 1, 2026
Unprompted review
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Reply from ServerHub

Hi David,

Thank you so much for being such a loyal part of the ServerHub community for over a decade!

It is truly a pleasure to hear that you’ve found our service, support, and pricing to be consistently dependable throughout our long partnership. Providing quick, effective assistance is a top priority for our team, and we are thrilled to know that we’ve been able to support your success so reliably over the years.

Thank you for your continued trust and for the high recommendation. We look forward to continuing this great partnership with you!

Best regards,
ServerHub Team

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Rated 5 out of 5 stars

ServerHub has been a game-changer for…

ServerHub has been a game-changer for my projects. Their flexible virtual private servers give me the perfect amount of control and scalability. The customer support team is knowledgeable and responsive, which has made setting everything up very simple and easy. When I needed more power, upgrading to one of their powerful dedicated servers was a seamless process. A top-notch provider for serious hosting needs.

March 24, 2026
Unprompted review
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Reply from ServerHub

Hi Chloé,

Thank you so much for the great review!

We are thrilled to hear that our VPS and dedicated server solutions have provided the scalability and control you need for your projects. Our team works hard to ensure that transitions—like moving to a more powerful server—are as seamless as possible, so it’s great to know you had such a positive experience with our support and setup.

We appreciate your partnership and look forward to supporting your continued growth!

Best regards,

The ServerHub Team

Rated 5 out of 5 stars

ServerHub has been a great upgrade for my projects.

ServerHub has been a great upgrade for my projects. Their flexible virtual private servers gave me the control and scalability I needed for my business. The customer support team is knowledgeable and responsive, which has made setting everything up very simple and easy. When I needed more power, upgrading to one of their powerful dedicated servers was a seamless process. A top-notch provider for serious hosting needs.

October 16, 2025
Unprompted review
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Reply from ServerHub

Hi Alvin,

Thank you for taking the time to share your experience with ServerHub! We are happy to hear that our virtual private servers provided the control and scalability your business projects required.

We’re also glad that your transition from VPS to a dedicated server was seamless ensuring that our clients can scale their power without friction is one of our top priorities.

Thank you for choosing us as your provider for your hosting needs. We look forward to continuing to support your business as it grows!

Best regards,

The ServerHub Team

Rated 5 out of 5 stars

Migrated to ServerHub Dedicated Servers, Great Performance

The performance of our new dedicated server from ServerHub is just amazing. These are truly powerful dedicated servers that deliver on their promises. We moved from another provider and immediately noticed the difference in speed and stability. Their web hosting and flexible virtual private servers also seem to offer a great balance of features and price. If you're looking for reliable hosting that doesn't compromise on performance, ServerHub is the place.

September 8, 2025
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Reply from ServerHub

Hi Heba,

We truly value this detailed review. Knowing that our dedicated servers have provided an immediate, noticeable difference in speed and stability compared to your previous provider confirms our commitment to delivering powerful and reliable hosting solutions. We are pleased to read that you are happy with the performance and look forward to continuing to provide you with excellent service. Thank you for choosing ServerHub!

Best regards,
The ServerHub Team

Rated 5 out of 5 stars

Reliable Hosting Services

I've been using ServerHub for a while now, and their web hosting has been incredibly reliable. The uptime is fantastic, and I've never had any unexpected downtime. Their powerful dedicated servers handle my site traffic with ease, and I feel confident knowing my business is on a stable, dependable platform. Highly recommend them for anyone who needs reliable hosting.

September 28, 2025
Unprompted review
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Reply from ServerHub

Hi Emilia,

Thank you so much for taking the time to share your positive experience with ServerHub!

We're thrilled to hear that you find our web hosting incredibly reliable and that the fantastic uptime and performance of our powerful dedicated servers are meeting your business needs. Knowing that you feel confident and stable on our platform is exactly what we strive for.

Best regards,

The ServerHub Team

Your recommendation means a lot to our team! We appreciate your business and look forward to continuing to provide you with reliable, top-tier hosting.

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Rated 5 out of 5 stars

Love ServerHub

I am a very loyal customer of ServerHub. I love their services and their brilliant support. Keep up shining and moving forward

September 3, 2025
Unprompted review
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Reply from ServerHub

Hello Karim,

Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you love our services and support. It means a lot to our team to know that we're providing a brilliant experience.

We're committed to keeping up the great work and will continue to strive for excellence. Your encouragement motivates us to keep shining and moving forward.

Best regards,

The ServerHub Team

Rated 5 out of 5 stars

Their service is very good

Their service is very good, the server prices are affordable, the processing of work orders is fast, and the server is very stable

June 17, 2025
Unprompted review
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Reply from ServerHub

Hi Surui,

We're delighted to hear you're having such a positive experience with ServerHub! Thank you for highlighting our good service, affordable server prices, fast work order processing, and very stable servers. We really appreciate your business!

Rated 1 out of 5 stars

Spam Alert of Contact Server

they are spam, I was spammed by them, they terminated my contract before the contract period ended and suspended my server, even though the contract period is still quite long. please do not trust this company.

November 22, 2024
Unprompted review
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Reply from ServerHub

Hi JanCokz,

Thank you for the A+ review! We're thrilled to hear you're experiencing excellent service and reliable performance with ServerHub. Providing top-notch hosting solutions with speed, stability, and knowledgeable support is our priority. We appreciate your feedback!

Kind regards,
ServerHub

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Rated 5 out of 5 stars

I have used ServerHub now for just about 5 years

I have used ServerHub now for just about 5 years. Anytime I have issues they respond and they are very prompt. They understand how critical it is for me to have good support and uptime and when there is an issue they are very transparent on the cause and what it will take to get back into action. Highly recommended.

March 13, 2024
Unprompted review
ServerHub logo

Reply from ServerHub

Hi Richard S,

Thank you so much for your continued loyalty and trust over the past 5 years! We truly appreciate you being a valued ServerHub customer. We understand how critical support and uptime are to your business, and we're committed to maintaining that level of service. We're glad you appreciate our prompt responses and transparent communication. Your recommendation means a lot to us.

Kind regards,
ServerHub

Rated 1 out of 5 stars

Added to marketing list after submitting a spam report

When I got spam yesterday from ServerHub promoting their dedicated servers, without any unsubscribe mechanism, I had to contact their support team to ask to be take off their lists. I was told "We have sent this email to registered clients in our system." Yet I have never been a client. Looking back on my records, it appears I had to register previously to submit a ticket about one of their spammer customers in 2015, but I never opted in to marketing mails nor was a client. Many other companies allow people to file reports about spam without asking those spammed to register: They just provide an abuse email address in their TOS or AUP to allow for reporting. And I have definitely never been added to a marketing list as a result of reporting spam.
I also sent them an unsubscribe request in 2019, only to have spam about their services resume.

March 4, 2024
Unprompted review
Rated 1 out of 5 stars

server hub is scam

server hub is scam, they have takken my money and not provided server. i am waiting for my refund from 1 month and they are not responding to my rickets not emails.

November 15, 2023
Unprompted review
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Rated 1 out of 5 stars

Serverhub is a worst,scam and a hoax web reseller company

I worked with Serverhub for more than 5 years and in recent years 1 or 2, their services started shaking in quality and every time website disappeared they claim issues with one of their node failing to resolve the A-records.
They attend support after 2 days or so and only on working days.
They only do so for easy solutions, for difficult one they disappear, never come back to you.
I have my reseller service with 59 websites just lost and never recovered and they even did not bother.
When I tried to buy the VPS service in order to shift clients websites, they created for me an account with a very very old Cpanel version 62, I even failed to use it.
This company does not have employees and it does not have existence as they claim to be. It is a hoax and scam company only created to steal money from customers. Avoid them as early as possible or you will regret as I did.

November 16, 2023
Unprompted review
Rated 2 out of 5 stars

When the server works it is fine

When the server works it is fine. Their support is one of the worst. They take hours to days to answer your ticket, way past their "15 minute guarantee". They schedule maintenance during business hours without notifications so now my customers are dead in the water for 12 hours now. They always say they will do better next time. Now it is my turn to say I will do better next time and choose a VPS provider that actually provides support.

April 21, 2023
Unprompted review
Rated 1 out of 5 stars

Bad support

It has been ages since i opened a ticket to setup a glue records and to finish the configuration of my Linux CentOS Server, i even paid for Professional Management Services, but they are no longer responding on Ticket. So please stay away from them.

July 11, 2022
Unprompted review
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Rated 2 out of 5 stars

At this point I can only give them two…

At this point I can only give them two stars mostly because support failed miserably and flat out ignored the issues I had until I moved to a new host and still won't admit anything wrong.

I started as a customer in 2020 and closed my account in December of 2021 because of the issues. They do get two stars because for the better part of the year I had good service, no major issues and as far as I know only one widescale outage.

The problems arose in November of 2021 just days after they ran a 'Black Friday' special on a known hosting website. They were very minor at first but increased in frequency and duration to the point where my server would go down mulitple times a day.

Contacted support multiple times, gave them all the needed information requested and then some. They wanted traceroutes they got them. MTR? Done. Smokeping? MRTG? Log files?

And no matter what the problem was ignored. Told there was nothing wrong but inbound and outbound connections were interrupted multiple times a day. Ping beyond my machine on the internal network would vary all over the place as high as 9000ms. Noticeable packet loss and after leaving a monitor running and checking during a connection loss both in and outbound went flat or had big packet loss off my machine.

Support was clearly overseas testing (visible by their own 200+ ms pings in traceroutes) and not in the datacenter and did not do any type of sustained monitoring otherwise it would have been easy to see.

No idea to this point what it was but my machine and the next hop sub 10ms at all times. Hop 3 was all over the place. Going in to the machine would die at the same exact point.

WAS a good host and might have just been an isolated node or router issue but when you do live streaming audio those normally not noticeable blips can take an entire show down in a split second.

Switched to a higher tier provider using the very same setup and no issues at all now. Disappointing because until that point I would have had no reason to switch providers but the lack of care to resolve the issue was the one failure I can't accept.

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Great Team Reliable Servers

I was in need of a dedicated server, on very short notice John and his team helped me configure and get it UP for me, I haven't really suffered any unexpected downtime nor any service degradation after months of use. Professional folks who know what they are doing! Definitely recommended for server hosting.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

Professional, enterprise, no downtime

I have have a ServerHub customer since 2015. In this time I have experienced extremely fast support, a no downtime infrastructure and been lucky enough to interact with a few datacenter technicians to solve issues. Professional team members, solid network performance and enterprise grade solutions are common at ServerHub.

October 15, 2021
Unprompted review

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