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SIG RoofingReviews 

324
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 272 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional service and product availability. Customers consistently praise the staff for their helpfulness, politeness, and extensive knowledge, frequently noting that employees go above and beyond to assist with inquiries and orders. The delivery service is also highly regarded, with many people appreciating timely arrivals and drivers who are accommodating with placement. However, some customers also noted issues with product quality upon delivery and concerns about customer service responsiveness or attitude in specific instances. A few other people also felt that new staff lacked adequate training and that some branches showed a lack of responsibility for issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their genuine friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

Product

Customers had positive experiences with product, praising the comprehensive range and top quality available... See more

Delivery service

Consumers generally report positive experiences with delivery service, highlighting quick turnaround times... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the helpfulness and patience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shannon at st ives branch in Cambridgeshire has really transformed your experience at SiG. Very helpful and sees your project till the end. Nothing is ever too much trouble and makes you feel you wan... See more

Company replied

Rated 5 out of 5 stars

We have been doing business with Portsmouth SIG over the last five years and couldn't praise this branch enough. All of the gents are polite, respectful and always go the extra mile. we would like to... See more

Company replied

Rated 5 out of 5 stars

Every person I dealt with at SIG, from Branch Manager to Delivery Driver, was completely positive and helpful - nothing was too much trouble. Calls were always returned in a timely manner. One of the... See more

Company replied

Rated 5 out of 5 stars

The only merchant in the town to help nothing was too much trouble for the young lady. Dawn talked me through some different options helping me decide on the most suitable products. Order placed... See more

Company replied


Company details

  1. Roofing Supply Store
  2. Roofing Contractor
  3. Solar Energy Equipment Supplier

Written by the company

If you’re looking for a roofing partner that delivers reliability, choice, and support, we offer one of the most comprehensive solutions in the industry. With over 40,000 roofing products in stock, we give you unbeatable variety - whether you’re working on a small residential repair or a large-scale commercial project. Our range includes trusted top brands sourced directly through our nationwide network, ensuring consistent quality and dependable supply. We operate specialist branches dedicated to pitched, flat, commercial, industrial, and solar roofing, meaning you always get tailored expertise for the exact type of project you’re managing. To keep your schedule on track, we provide flexible delivery options, including next‑day delivery on many items, so materials arrive when and where you need them. To support confident planning and accurate budgeting, we offer a FREE estimating service, helping you cost your work quickly and precisely. Plus, our sample and matching service ensures that every product aligns perfectly with your project’s requirements - no guesswork, no compromises. Whether you’re an independent tradesperson or managing major builds, our flexible cash and credit accounts are designed to fit the scale and flow of your workload. Ultimately, we’re here to make every roofing project simpler, smarter, and more successful.


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

324 reviews

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4.6

All reviews

(324)

272 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service

July 1, 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya! Thank you so much for taking the time to share your review. We appreciate your feedback.
Sophie

Rated 1 out of 5 stars

DONT EVER USE THIS COMPANY.

DONT EVER USE THIS COMPANY.

THEY CALLED US FOR AN EMERGENCY PLUMBING LEAK AND GOT THE JOB DONE , THEY SAID WILL PAY ON SITE, TOOK AGES TO PAY FOR A JOB DONE THERE AND THAN ON SITE ON THE MORNING,

DONT EVER USE THEM THEY ARE FULL OF CRAP.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

I have written to you 3 times with no…

I have written to you 3 times with no response.

Constant generic emails filling up my inbox but zero customer service.

June 27, 2026
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Reply from SIG Roofing

Hi Roslyn,

Thank you for your feedback. I have passed your review on to our Oxford team and they'll get in contact to discuss further.

I have also asked that you are removed from the SIG Roofing email database so you won't continue to receive lots of email updates.

Thanks, Sophie

Rated 5 out of 5 stars

Dudley branch on Pedmore road

Dudley branch on Pedmore road, excellent experience at all stages, fantastic staff, knowledgable and helpful.

June 25, 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hiya! We're so glad you had an excellent experience at our Dudley branch! Your kind words about our staff are truly appreciated.

Thanks, Sophie

Rated 5 out of 5 stars

Happy customer

The branch holds a lot of stock and the staff are helpful.

June 23, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Gary,,

We're happy to hear that our branch has a lot of stock and our staff are helpful. We appreciate your positive feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Helpful staff as always

Helpful staff as always, providing the materials we needed at short notice.

June 17, 2026
SIG Roofing logo

Reply from SIG Roofing

Hiya! We're glad our team could assist you promptly with the materials you needed. We appreciate your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Wonderful company with a wonderful team!!

I am using a friend’s Google account to write this review, as my computer is not currently working.

I would firstly like to extend my sincere thanks to Barbara, who works as the cashier at the front counter. She was exceptionally kind, patient, and helpful during my visit. I had brought in some broken roof tiles from my porch roof and, not being a roofer myself, I arrived feeling completely out of my depth and honestly quite nervous because I had no idea what type of tiles I needed or even the correct terminology.

Barbara immediately put me at ease with her warm smile, approachable manner, and genuine willingness to help. She took the time to explain the different types of tiles and guided me through what I needed without making me feel embarrassed or rushed. Her kindness and professionalism turned what could have been a stressful experience into a very positive one.

I would also like to sincerely thank the two gentlemen in the warehouse whom I spoke with afterwards. They were equally generous with their time and knowledge and gave me what felt like a mini education on roofing tiles. They answered my questions patiently and helped me understand far more than I expected when I walked in.

It is rare these days to come across such genuinely friendly, knowledgeable, and customer-focused staff. This company should be very proud of employees like Barbara and the warehouse team. Thank you all for your outstanding service and for helping someone who came in knowing absolutely nothing and leaving feeling far more informed and much more confident than i did when i walked in.

June 17, 2026
Unprompted review
SIG Roofing logo

Reply from SIG Roofing

Hi Mustafa,

We are so glad to hear that our team provided such exceptional service and made your visit a positive experience. It truly makes our day to know that our staff, particularly the cashier and warehouse team, were able to assist you with such kindness and expertise. We appreciate you taking the time to share your wonderful feedback.

Thanks, Sophie

Rated 5 out of 5 stars

Scunthorpe SIG

The manager and staff at the Scunthorpe branch are extremely helpful. They work very hard to ensure our needs are met.

June 12, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Dave,

We're so glad to hear our team is extremely helpful and works hard to meet your needs. Thank you for your positive feedback!

Thanks, Sophie

Rated 5 out of 5 stars

Great guys and on time

Great guys and on time

June 9, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Steven,

We're glad you enjoyed your experience. We appreciate your kind words and positive feedback.

Thanks, Sophie

Rated 5 out of 5 stars

I’ve used SIG roofing for nearly 3…

I’ve used SIG roofing for nearly 3 decades. I have found them to have a very comprehensive range of products at a reasonable price.

May 21, 2026
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Reply from SIG Roofing

Hi Garrath,

We are so glad to hear you've been a loyal customer for nearly 3 decades and appreciate your kind words about our products and pricing.

Thanks, Sophie

Rated 5 out of 5 stars

Sig @ Lewes

Sig @ Lewes
Always trying hard to make the service easy & helpful, friendly & fun.
Keep up the great work.

May 20, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi Duncan,

We're so happy to hear you appreciate our efforts to provide helpful, friendly, and fun service. Thank you for your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Great work

I am always so pleased with how efficient Chris and his team at Torquay are. Not many services left these days with that sort of customer service.

May 20, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi David,

We're so glad to hear you're pleased with our team's efficiency and customer service. Thank you for your kind words!

Thanks, Sophie

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff.
Good selection of products

May 19, 2026
SIG Roofing logo

Reply from SIG Roofing

Hi George,

We're glad you enjoyed our helpful staff and product selection. We appreciate your feedback.

Thanks, Sophie

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