I am writing this review to express my frustration and disappointment with the lack of response and resolution from Workspaces regarding an unauthorized membership issue. Despite multiple att... See more
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See what reviewers are saying
Office is well run. Office manager is great. We get calls when we have overnight mail - which shows they understand the importance of items and care.
Ruben Gonzales at Spaces delivers unparalleled customer service. His adept communication instantly puts clients at ease, and his proactive approach ensures a seamless experience. Ruben's in-depth prod... See more
GREAT LOCATION AND GREAT TEAM!
Company details
Written by the company
Spaces is a full service, creative working environment with a unique entrepreneurial spirit, where ideas develop, businesses build and relationships evolve.
Contact info
530 Technology Drive, Suites 100 and 200, 92618, Irvine, CA, United States
- 9498800900
3.6
Average
5 reviews
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Scam!!! Set the membership and charge me without my permission!!
I am writing this review to express my frustration and disappointment with the lack of response and resolution from Workspaces regarding an unauthorized membership issue.
Despite multiple attempts to contact the company through various channels, including emails and phone calls, I have not received any response or assistance in resolving the matter. The unauthorized membership has resulted in unwarranted charges and has caused significant inconvenience.
What exacerbates the situation is the company’s decision to block my emails and phone calls, making it impossible for me to communicate with them directly. This communication blockade is highly unprofessional and further impedes any chance of reaching a resolution.
I am disheartened by the lack of customer support and urge Workspaces to address this matter promptly. It is essential for businesses to uphold a standard of responsiveness and accountability, and the current situation falls short of those expectations.
I hope this review serves as a plea for attention to my issue and encourages Workspaces to take immediate steps to rectify the unauthorized membership and lift the communication blockade.
October 31, 2023
Unprompted review
Reply from Spaces - The Quad
Hi Alina,
I’m sorry you feel this way, but your membership is being charged in accordance with the agreement that you signed, so I’m confused as to how this could possibly be “unauthorized”.
I’m unsure of the channels you have been attempting to reach us through; we ask that our customers contact their local centre team or raise a query to our Account Helpdesk through the ‘Help’ section of their online account (Myspacesworks.com) if they need assistance.
You contacted us in this way previously and we have replied to each of your queries.
Trying to go through other channels because you do not like what you have been advised is not going to change the outcome for you and it’s possible that unsolicited emails to internal contacts may not be seen.
A member of my team has contacted you directly to discuss your situation and you are free to contact me directly at michelle.spire@spacesworks.com if you need further clarification.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Spaces
Great Management
Office is well run. Office manager is great. We get calls when we have overnight mail - which shows they understand the importance of items and care.
October 3, 2023
Exceptional Customer Service from Ruben Gonzales at Spaces
Ruben Gonzales at Spaces delivers unparalleled customer service. His adept communication instantly puts clients at ease, and his proactive approach ensures a seamless experience. Ruben's in-depth product knowledge and dedication to customer satisfaction make him an invaluable asset to the team, creating a comfortable and professional atmosphere that leaves clients impressed and valued.
August 29, 2023
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