Specsavers Norge Reviews 

As an Englishman living in Norway, I find most things more expensive than I'm used to; however, today I visited Specsavers in Arendal, Norway, because I had broken my spectacles. The young assistant there told me they could probably repair them in about 30 minutes and could I return then. I was expecting a large bill, but she said, its ok, we repair for FREE. It completely made my day, and I want to say a big thank you to Specsavers and to her for going above and beyond. Honestly, if you are looking to buy new glasses, go to Specsavers!

Staffs lack efficiency and sincerity. I got the wrong powered glasses twice and each time it took so much time without any kind of notification (via phone/sms or email). It wasted more than 2 months for nothing. My job requires a lots of reading, I suffered because of that long delay and mistakes , moreover experienced redness, visual discomfort and blurry eyes for using the wrong glasses for a while. In the end I got refund for glasses but there was no compansasion for health problem and all the costs and hassels of traveling to Mo i rana several times as I dont live nearby. It could be a lot easier if they maintained communication with customers and was responsible enough not to do the same mistakes (wrong power glasses) repeatedly. I am highly disappointed. I contacted customer care with not much helpful reply either. They replied this kind of mistakes are common for them and did not take any accountibility for not compansating.

I buy one thing and get delivered a different version of the product, witch for me is not good.
when you need progressive glasses to both read and drive using the same glasses and get delivered glasses useble ONLY for walking (single strenght glass), that is waste of money and this episode costed me more then half of my monthly income.

Good experience. Nice and helpful employees.

Missed my cataracts, sold me useless glasses, won’t refund.

I’ve been a customer at Specsavers Asker for a while, bought two pairs of computer glasses there. Last year I started having serious glare sensitivity, tired eyes, redness. My GP referred me to get tested for cataracts.
When I called Specsavers in December to book the test, they called me back saying I probably didn’t need one because they didn’t see cataracts in my August 2025 exam. Instead they recommended far-distance glasses. I trusted their advice and paid for glasses based on my old test. They were completely unusable. Worst headache of my life, couldn’t see past 2 meters.
When I asked for a refund, they said no. Only option was to remake them.
Months later, symptoms much worse, I went back for a new test. Result? Cataracts. Progressing fast. So they missed it in August, talked me out of following my doctor’s referral in December, sold me glasses I never needed, and now refuse to refund. On top of that I need new computer glasses too because the cataracts changed my prescription.
To top it off, when I went for my latest eye test they kept the unusable distance glasses, saying they’d wait until after my cataracts are treated to make new ones. So now they have both my money and the glasses, and I have nothing.

God service, men vær klar over at det kreves forhåndsbetaling.

Excellent professional, smiling service no improvements required

Although I have now been confirmed through dialogue with the workplace manager that I was entitled to use the glasses scheme, I was misinformed by their staff, who were unaware of the rules. This led to me being charged a full 4000 kroner for both the eye test and the glasses. The staff said that I could not use the scheme because I already wore glasses, but this is not true according to the university manager. Due to this mistake, I was led to choose glasses that I can now not get reimbursed by the emplyer. I am very dissatisfied and would not recommend this shop to anyone, as even the staff lack knowledge of the rules. I am left with a loss of 4000 kroner that I cannot get compensated for, and this is a mistake that cannot be corrected.

All the staff at the store in Gronland were very friendly and helpful. They are all very respectful and helpful people.

Specsavers Asker is not set up for wheelchair users and also for the vision test.

During my eye test, the optician seemed rushed, and I didn’t feel she took the time to do a thorough examination. When I picked up my glasses on Saturday, they felt very strange — the floor seemed tilted, and it didn’t feel like the prescription was correct. I immediately mentioned this to the person who handed me the glasses, but she dismissed it, saying that it was “just something I needed to get used to.” These aren’t my first pair of glasses, and while I understand needing to adjust to a new prescription, I shouldn’t feel dizzy or as if the floor is slanted. I was really frustrated that the woman dismissed what I said with such a bad attitude. While I’m sure they’re knowledgeable about glasses, I know my own eyes and what I’m experiencing. She should have taken my feedback seriously and done something to verify whether the prescription was correct or if there was another issue.

Very fast appointment, very nice worker's, they have and offers, and they tell you all you need to know !👍

Lots of help available if you needed it and the service was very thorough.

Supert and well taken care of

Nice and hospitable staff, quick fix for everything . Effective communication.