Speechify Reviews 6,197

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,586 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted issues with the subscription model, finding it confusing or wishing for more flexible options. A few other people also felt that the user interface could be improved, mentioning occasional glitches or difficulties with navigation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the support team for their... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence, speed,... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and efficient customer... See more

User experience

Customers consistently note positive experiences with user experience, finding the app helpful, fun, and... See more

Subscription

Clients share ambiguous opinions on subscription. Many praise the customer service for quickly resolving... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service. Chris reached out to help resolve my issue , even sending follow up emails when I hadn't seen his initial reply. After a quick back n forth regarding the problem I was ha... See more

Rated 5 out of 5 stars

Really becoming a very polished app - ive been a fan / user of speechify for years, but at times i felt the UI (specifically the floating right side bar) got in the way often. But also, speechify had... See more

Rated 5 out of 5 stars

I got the Speechify app with the least expensive outlay just to try it figuring I would switch to the annual plan if it worked out . Well it did work out and I use the app all the time, my reading loa... See more

Rated 5 out of 5 stars

We purchased Speechify for my daughters revision. She has Visual Stress and is ND. This is a fantastic tool. She can choose the speed it plays and having Snoop Dog reading it to her makes it even... See more


Company details

  1. Software Company

Written by the company

Speechify is the most used Voice AI assistant for reading, writing, researching, and having fun in the world. Features include text to speech, voice typing, AI podcasts, and talk to Speechify, where Speechify has context on what you're reading. We have both free and premium subscriptions and over 500,000 5-star reviews. You can use our text editor, our Google Chrome Extension, our iOS app, our Mac Desktop app, or our Android app. Speechify users are students, working professionals, and people who like speed-listening. We have over 20 million users. You can also upload any PDF or take photos of pages and have Speechify read them out loud to you. Our Google Chrome extension will read any web page out loud to you. Speechify Premium includes unlimited listening, faster speeds, uploading documents, and downloading MP3s. We also have over 30 lifelike voices, languages, and accents, including Snoop Dogg. Happy listening!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding support — issue solved in minutes!

I made a mistake during the payment process and accidentally registered the subscription under my own name instead of my son's. I contacted customer support and they resolved the issue within minutes. The team was incredibly helpful and kind throughout the whole process. Outstanding customer service!

May 15, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Customer Service

I tried all night to fix my keyboard shortcuts, and I was so frustrated, but Chris immediately told me how to fix the problem, and it works again! 10/10

May 14, 2026
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Rated 5 out of 5 stars

Love the app

Love the app. Chris (@support) responded quickly with clear direction. Looking forward to uploading all of my best reference, textbooks and other ongoing professional/educational projects.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sideways pdf

I had an issue with a sideways pdf, unable to be read aloud properly. I reached out to the message help support and Chris gave me a clear and easy solution within minutes! Great service :)

May 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Wonderful Customer Service

I listen to complex materials using Speechify. Recently, I sent a message to Speechify to offer a number of suggestions for future enhancements/corrections especially relevant to the type of text I listen to. I was astounded to receive a detailed response to my suggestions within 5 minutes. Chris told me how to make adjustments in the settings to alleviate one of my issues, and promised to forward my other suggestions along for consideration for future upgrades. Thank you for making me feel that my feedback is valued!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Truly amazing Customer Service!

I really appreciate the quick Customer Service response from these folks, especially Chris, and his willingness to help me. Bravo, bravo, bravo! I will be back to do business with this company. I love Speechify.

May 14, 2026
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Rated 4 out of 5 stars

Speechify is really helpful but a bit pricey - really helpful staff though and gave me a quick response

Speechify is really helpful to get all my university readings done on my long drives. Love the app, although feel like it could definitely be 10x cheaper and costs way too much. Especially being in Australia with the high conversion rates from USD to AUD. I’m very grateful that both Chris and Mozzamil offered me a student discount for this and last year though, which really helped a lottt. Appreciate their help and their superr fast reply times.

May 14, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. They steal your money on a free trial, and take money immediately off your account. Even before stipulated date. Support is also useless and knows that they are scamming people

May 14, 2026
Unprompted review
Speechify logo

Reply from Speechify

Hi there, We’re sorry to hear about your experience and understand your frustration. Speechify’s trial terms, including the billing date, are shown at the time of signup, and charges occur automatically if the subscription is not canceled before the trial ends.
We’d really like the opportunity to review your case and help further. Please reach out to us at support@speechify.com with the email linked to your account so we can investigate this for you.

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