Stitch Fix Reviews 35,632

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 28,698 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the products, noting that items are well-made, sturdy, and long-lasting. Many people appreciate the staff's ability to understand their style and preferences, leading to selections that fit well and align with their taste. The user experience is often described as easy and convenient, making wardrobe updates effortless. However, some customers were not happy with the pricing, finding it high for the quality received or for the brands offered. Some reviewers also mentioned inconsistencies with stylists, where some seemed to disregard personal style profiles or specific requests, leading to unsuitable items or repetitive selections.

What people talk about most

Product

People report positive experiences with product, often praising the variety and quality of items, with many... See more

Quality

Customers consistently note positive experiences with quality, often praising the great quality of clothing... See more

Staff

Reviewers mention positive feedback about staff. Customers are highly satisfied with stylists who pay close... See more

User experience

Users describe positive interactions with the user experience, often highlighting the convenience and ease of... See more

Price

Clients share ambiguous opinions on price. Many reviewers find the prices reasonable, especially considering... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like stitch fix, but the prices are high. I am not sure why they ask you your price range when they send you things much higher. The quality is great, but I would like to understand why thier brands... See more

Company replied

Rated 4 out of 5 stars

For the most part, I’m pretty happy with it. I’ve been doing it for a while so I kind of gotten a niche where whoever’s helping me realizes what works for me. I do send some things back, but usually t... See more

Company replied

Rated 5 out of 5 stars

After every styling, I come away with several quality pieces that perfectly fit my body and perfectly fit my style; and, pricing is reasonable. I am a walking, talking billboard for StitchFix. Any t... See more

Rated 5 out of 5 stars

I loved the clothes my stylist picked out for me. She really seemed to understand my style and nailed what I like. I especially appreciate how easy Stitch Fix makes returns if something doesn’t fit q... See more

Company replied


Company details

  1. #69 of 116 best companies in Fashion Accessories Store
  2. #143 of 293 best companies in Clothing Store

Contact info

4.2

Great

TrustScore 4 out of 5

36K reviews

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Rated 5 out of 5 stars

I absolutely love this site

I absolutely love this site. I have found my go to shopping app. I love how when you buy an item it shows you clothing to wear with it, My husband says, "I think I got it going on" he really loves all the clothing I have purchased and likes to take my picture 🤣 My husband has decided to buy some new clothes since i'm looking so good in mine.

May 13, 2026
Rated 4 out of 5 stars

The clothes are amazing and they fit…

The clothes are amazing and they fit perfectly, they are of the highest quality which of course is what makes them so expensive. Which is the reason why I’m not giving you 5 stars. Because you’re not making it affordable for the average woman.

May 22, 2026
Rated 5 out of 5 stars

Happy with my experience

I entered information about my style preferences, what I was looking for and received my first box. I thought my stylist did a great job at styling me. I completed my first "fix" by returning the items that ended up not working for me and look forward to the next time. I have also worked with customer service when I had questions. They kindly and promptly answered my questions and I look forward to doing more business with them.

May 15, 2026
Rated 4 out of 5 stars

FIRST STITCH FIX

I liked the items sent to me, they fit very well. The price was a little high.
I had some problems getting the first fit sent to right address and right size but they corrected problem and everything was great.

May 22, 2026
Rated 1 out of 5 stars

Unfortunately

Unfortunately, I have not had success with stitch fix. I am extremely picky and overly self conscious about how clothes fit and make me feel. I feel the stylists have tried very hard to meet my needs, but I have not found enough items to continue this subscription.

May 14, 2026
Rated 4 out of 5 stars

I’d choice Kyla again

Kyla really listened to what I was saying, I mean really heard what I was asking for and delivered extremely well….in fit and everything. If/when I order again, I’ll ask for her easily. The quality is superior, as always.
I still feel a few things are a bit over-priced, but I’m also not one who buys nice things for myself….im not used to it.

May 22, 2026
Rated 4 out of 5 stars

my stylist did a fine job preparing my…

my stylist did a fine job preparing my fix. it was arguably my best fix yet. stephanie heeded my notes, populated my fix with items whose fabrics were natural, as i wished for, and took a couple of risks to help me push my style envelope. i was pleased.

among the items in my fix was a marine layer long sleeve button down that was too small, and you were out of stock in the next larger size. this meant i couldn’t keep all five items in my fix and take advantage of an additional 25% off. i wish there were an option to select an alternative item in the event that it’s impossible to select a different size with respect to an item i would really like to keep, as was the case this time with my fix.

still, i remain a satisfied stitch fix customer who is most partial to the company’s commitment to environmental sustainability in its practices and in the partnerships with other clothing manufacturers also committed to environmental sustainability.

May 22, 2026
Rated 1 out of 5 stars

The tag in one particular shirt was…

The tag in one particular shirt was mislabeled. I simply wanted to exchange for the right size but your company can't accommodate my request. Stitch Fix will eventually go under ONE unsatisfied customer at a time!!

May 22, 2026

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