SuperOffice Reviews 32

TrustScore 2 out of 5

2.1

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Company details

  1. CRM Provider
  2. Software Company
  3. Software Vendor

Written by the company

What is SuperOffice CRM? With SuperOffice CRM, our goal is to help companies create sustainable customer relationships. Relationships have always been at the heart of our CRM solution. Whether it is building relationships with customers or with colleagues, SuperOffice connects people through technology and helps them achieve more. Through our CRM technology, know-how and experience, we inspire and empower B2B professionals to anticipate customer needs and to serve and delight customers.


Contact info

2.1

Poor

TrustScore 2 out of 5

32 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

You cannot trust this firm to provide goods consistent with your request

I ordered an ink cartridge for my printer. The order contained details of the ink cassette required. When the order I could not fit the cassette with my printer. I alerted the company that the order looked wrong. (Not having kept a record of my order, and given that the packing slip did not include a reference to my order I was at a disadvantage about the original code number). This firm has no apparent phone number to use to follow up. My email messages to them go unanswered. Money down the drain. Save your money and use Inkstation.

November 11, 2025
Unprompted review
SuperOffice logo

Reply from SuperOffice

Hi Adrian
Thank you for your review. It appears there has been a mix-up, as SuperOffice does not sell printer ink or hardware products — we provide CRM software.
It seems your experience may relate to another company with a similar name.
We hope you are able to resolve the issue quickly with the correct supplier.

Best Regards,
SuperOffice

Rated 1 out of 5 stars

What a bunch of idiots

What a bunch of idiots.

I asked for a trial for a few days and am told, sorry we don't have a representative in your area, so we cannot help you. Pardon? What? This is an internet based business.

May 22, 2025
Unprompted review
SuperOffice logo

Reply from SuperOffice

Hi,
Thank you for your feedback, and you're absolutely right to be surprised.

It sounds like there’s been an internal misunderstanding on our end, and we sincerely apologize for the confusion.

We absolutely want to help you and ensure you get the experience you were looking for.

A member of our team will be reaching out to you shortly to better understand your needs and see how we can support you moving forward.

Thank you again for bringing this to our attention.

Best regards,
The SuperOffice Team

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