Swimply Reviews 5,362

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company, often describing their time as amazing and wonderful. Customers consistently praise the facilities, highlighting them as beautiful, clean, well-maintained, and spacious, with many appreciating the thoughtful arrangements and various amenities available. The staff is frequently commended for being friendly, professional, communicative, and accommodating, ensuring everything is ready and making guests feel at home. The booking process is often described as easy and seamless, with many finding the availability convenient and the descriptions accurate. However, some people were dissatisfied with the booking experience, mentioning issues with cancellations, hosts being unaware of bookings, or pools being unavailable despite being listed. A few other people also felt that the information provided was not always complete, such as not knowing the pool depth or the likelihood of a booking being cancelled.

What people talk about most

Facilities

Reviewers highlight positive aspects of facilities, with many praising the cleanliness and modern amenities... See more

Staff

Customers had positive experiences with staff, frequently describing hosts as amazing, gracious, and... See more

User experience

Reviewers express high satisfaction with the user experience, frequently describing it as amazing, perfect,... See more

Booking process

Consumers find the booking process to be positive, with many reviewers highlighting its ease and the... See more

Location

Users describe positive interactions with location, often highlighting its perfection and suitability for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That was an amazing experience, It was our 1st time to use Swimply and that experience made it definitely not the last!!! We simply felt home, unexpected privacy level, well organized and clean, sm... See more

Rated 5 out of 5 stars

I rented this private pool and had the most amazing experience! The space was clean, peaceful, and exactly as described—if not better. The water was crystal clear and the temperature was just right.... See more

Rated 5 out of 5 stars

Amazing experience! The host was very communicative and helpful. The pool and jacuzzi were so enjoyable, relaxing, and fun. I honestly felt like I was in a spa-like atmosphere! The fire pit was therap... See more

Rated 5 out of 5 stars

We recently hosted a birthday party at this pool for my son and I couldn’t be happier with the entire experience! The place itself is beautiful — clean, spacious, and so well-maintained. The pool was... See more


Company details

  1. Online Marketplace
  2. Outdoor Activity Organiser
  3. Swimming Facility

Written by the company

Have a blast with Swimply! Swimply is an online peer-to-peer marketplace that allows hourly rentals of pools, courts, entire homes, and many other amenities. Swimply is built for experiences and joy – whether that’s bringing your family to one of our incredible pools, trying a game of pickleball for the first time, or renting a beautiful home for a party, Swimply has a place for your passion. Swimply has +25k listings across the United States, Canada, and Australia and has continued to grow to bring millions of users and hosts together throughout the year. With great listings starting as low as $20 per hour and venues that can accommodate hundreds of guests, you always find the place of your dreams on Swimply. Swimply prides itself on being a way for local communities to engage and benefit from each other. Unlike other companies which displace local residents in favor of tourists, Swimply democratizes access to amazing amenities, homes and pools that would otherwise go unoccupied. This allows homeowners to earn more to maintain these expensive assets, while simultaneously making them accessible to a great number of customers that do not have the resources to own these amenities themselves. Since 2019, Swimply has experienced steady growth worldwide to deliver its mission of providing a place for every passion.


Contact info

  • 726 N Martel Ave, 90046, Los Angeles, United States

  • swimply.com

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

We had an amazing experience renting…

We had an amazing experience renting this swimming pool. The pool was very clean, well-maintained, and exactly as described. The surrounding area was comfortable, private, and perfect for our gathering. The host was friendly, responsive, and made the entire booking process smooth and easy.
Everything was prepared when we arrived, and the facilities exceeded our expectations. We truly appreciated the peaceful atmosphere and attention to detail. We would definitely recommend this pool to anyone looking for a safe, clean, and enjoyable place to swim and relax.
Thank you for being such a wonderful host. We look forward to renting again in the future!

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

The location was perfect

The location was perfect. Booking was so easy and the availability of days and times made it even better. The facility was flawless and the host was so gracious and kind!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Book asap!

The booking process was easy. The host was amazing. The atmosphere was perfect and our experience was overall amazing! My family had an excellent time. We highly recommend this great spot to anybody.

May 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

They weren't a scam

They weren't a scam. That's a big deal for me. I have been played too many times. This was a smooth process. I wish I had know that I could do this sooner. I am already planning future parties.

May 23, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Good time

We had a fantastic time here and highly recommend it.
The Facilities: Both the pool and the restroom were sparkling clean and well-maintained.
The Amenities: There were plenty of fun pool floaties available, which kept everyone entertained.
The Host: Our host was incredibly polite, welcoming, and readily available whenever we needed anything.
Overall, a wonderful, hassle-free experience. We will definitely be back!

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

I was a bit skeptical at first

I was a bit skeptical at first, but once I read the fine print and saw that the site protects all parties involved I reserved a pool for Mother’s Day for a BBQ, and the experience was 10/10! It was super easy to book, and the host was very responsive and made the experience seamless. Will be rebooking for Memorial Day!

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Swimply allowed us to book and then…

Swimply allowed us to book and then somehow "confirmed" the booking. We drove a half hour to the pool to be turned away from the owner who had no clue why we were there. This is a huge safety concern and a waste of time and money. Then the customer service was very hard to reach and when you finally do, theyre condescending and take no accountability.

May 10, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Loved it

Loved it! Easy to find, super relaxing! Host was communicative and would come back for sure!

March 28, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look