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TAXIBOX Reviews 

4,802
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,706 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and friendly staff for their exceptionally helpful attitude during stressful moving days. People note that delivery drivers go above and beyond to position boxes perfectly, even when dealing with extremely tight spaces. Consumers also highlight the remarkably seamless process, noting that accurate live tracking and clear advance notifications make everything completely stress-free. The overall service is consistently described as efficient, reliable, and highly affordable, with many happy clients eager to use it again. Reviewers emphasize that communication from the team is always prompt, ensuring every single step of the journey is handled smoothly.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising delivery drivers and coordinators for their... See more

Service

People report high satisfaction with the service, highlighting prompt, friendly, and accommodating drivers... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting punctual drivers,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simple online setup,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting professional, helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Taxibox are an incredibly professional and customer focused business. I’ve used them twice and found their prices reasonable, online experience simple and service responsive. A huge shout out to Eddy... See more

Rated 5 out of 5 stars

Really good experience with Eddie from TAXIBOX Bassendean. He was friendly, helpful and stepped in whenever we needed a hand. Everything felt pretty easy from our side, and we appreciated having someo... See more

Rated 5 out of 5 stars

We used a taxi box to store our large pieces of furniture while our floors were being polished, and it was the perfect solution. Everything about the delivery, collection, and return all happened exa... See more

Rated 5 out of 5 stars

Had my taxi box delivered this morning, what a great experience. Being able to track the delivery removed all the stress and waiting around. Danny my deliveryman was efficient, very approachable and a... See more


Company details

  1. Self-Storage Facility
  2. also in
  3. Moving and Storage Service
  4. Storage Facility
  5. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

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4.9

All reviews

(4,802)

1,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great re-delivery

Eddie redelivered out box and did a great job, arrived on time, worked with us to put it in a location that suited us with a bit of extra work on his side. thanks mate! highly recommend

October 12, 2026
Unprompted review
Rated 5 out of 5 stars

Adam was friendly& professional

Adam was friendly, efficient and got the taxibox into a semi challenging area without any hassles whatsoever. Really appreciate the early delivery & placement was exactly where I wanted it. Explained everything really well.

October 11, 2026
Rated 5 out of 5 stars

Best Decision for Interstate Moving

I recently moved from Sydney to Brisbane and initially got quotes from traditional removalists until I discovered TAXIBOX. For a similar price, having local storage seamlessly bundled with delivery completely won me over. On top of that, every single interaction with their team was outstanding. Any question or issue was resolved in a split second. From initial inquiry and booking to delivery and customer support, it’s been a 10/10 experience.

October 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service from Frank

Great customer service from Frank in Melbourne on drop off and pick up - on time and great communication. Great guy all around!
And the booking service was easy and well priced. Cheers guys!

October 10, 2026
Unprompted review
Rated 5 out of 5 stars

Sydney to Adelaide

Hello! I had a Taxibox brought from Woollahra, NSW to Adelaide. The whole process was easy and a great price. Dean was the friendly driver who just dropped off the box to be unpacked in Adelaide. He was amazing on the forklift! Thanks so much for a wonderful service. I would wholeheartedly recommend!

October 10, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting customer service…

Absolutely disgusting customer service currently have storage due to homelessness and health issues paid in full and taxi box takes it upon themselves to take extra payments without authorisation leaving me in a horrible situation unprepared to fix the problem Highly do not recommend as no one seems to be qualified to do the job

October 9, 2026
Unprompted review

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