Banner for TAXIBOX

TAXIBOX Reviews 

4,644
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,608 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly professional and friendly staff members, highlighting exceptionally smooth, punctual, and efficient delivery services across various locations. People consistently note that the online booking process and overall customer care are remarkably seamless, ensuring a totally stress-free and pleasant user experience from start to finish. Some reviewers were not happy with communication regarding specific booking details, unexpected container relocation rules, or disappointing damage handling policies. A few consumers felt that these particular unexpected complications made the overall moving process significantly less convenient and more frustrating than anticipated.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as exceptionally professional, friendly,... See more

Service

Users describe positive interactions with service, highlighting professional, helpful, and friendly staff... See more

Delivery service

People report positive experiences with delivery service, praising drivers for being punctual, polite, and... See more

User experience

Customers report positive experiences with user experience, highlighting an efficient, seamless, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting impeccable and professional support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fabulous idea! I was concerned my things would grow mould during all the rain but it didn't happen thank goodness. They answer the phone speak to you human to human don't keep you waiting a very... See more

Rated 5 out of 5 stars

My TaxiBox was delivered super-efficiently by their driver Frank - who was a total legend. He was on time and negotiated the narrow driveway with ease and dropped it exactly where I needed it to go.... See more

Rated 5 out of 5 stars

From requesting the taxi boxes and delivery by Eddy through to the time they were picked back by Jayden we found the company from office to drivers exceptional. We wouldn’t hesitate to suggest them t... See more

Rated 5 out of 5 stars

Is an amazing experience. Professional. Streamlined, easy, fairly priced, just marvelous. It’s the second time I have used them and will continue to do more. I also advise my real estate clients.


Company details

  1. Self-Storage Facility
  2. Moving and Storage Service
  3. Storage Facility
  4. Warehouse

About TAXIBOX

Written by the company


Taxibox

About us


Mobile Storage | On-Site Storage | Cool Storage | Moving Interstate | Packing Supplies



TAXIBOX

Written by the company

Storage that moves? That's nuts.
Melbourne. Sydney. Brisbane. Gold Coast. Adelaide. Perth.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(4,644)

1,590 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great decision to go with Taxibox

Great decision to go with Taxibox. Had the box delivered and collected on time. Great knowledge and was walked through the process and paperwork for my move across the Tasman. Good advice and tips for moving. Would definitely recommend their service. All too easy!

September 15, 2026
Rated 5 out of 5 stars

Craig did a great job

Craig did a great job. No fuss, helpful, informative and with a great attitude. I’d love for all service providers to have Craig’s pleasant demeanour. He’s a credit to the brand.

September 15, 2026
Rated 5 out of 5 stars

Really good experience with Eddie from…

Really good experience with Eddie from TAXIBOX Bassendean. He was friendly, helpful and stepped in whenever we needed a hand. Everything felt pretty easy from our side, and we appreciated having someone reliable helping us through the process.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service so far, had my taxibox dropped off by Eddie this morning, called upon arrival, super friendly and helped with all my questions. He even helped my neighbour reversing onto road. Highly recommend 👌

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Had my taxi box delivered this morning

Had my taxi box delivered this morning, what a great experience. Being able to track the delivery removed all the stress and waiting around. Danny my deliveryman was efficient, very approachable and actually seemed to enjoy his job. So nice to see someone smiling and happy at work. Great experience.

September 15, 2026
Rated 5 out of 5 stars

Amazing staff !

The staff has been amazing, drivers and on the phone as well. The driver Eddie this morning was very friendly and helpful, thank you. The team has been friendly and supportive, handled everything with caution and have been right in time. Customer support (phone, website, following up with order and delivery time etc.) is fabulous. Thank you.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Frank employee of the month

Frank the delivery driver was great, truely someone you would like at your company. He was on time, really friendly and respectful of neighbours for the early drop off.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Hi we started our renovations over a…

Hi we started our renovations over a year ago what started off two taxi box then went onto one we had hiccups on the way with renovation and least we knew all our belongings where safe and easy to access when we needed can definitely recommend

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very polite, professional and punctual. Had the joys of Eddy delivering the Taxibox today, was bit concerned about getting it up our long driveway, but no concerns, he did it with ease, impressed!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Eddie was great

Eddie was great, super friendly and reached out when he was on his way so we were prepared. Super quick, easy and informative. Thanks Eddie!

September 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look