Banner for Tenpin - Blackpool

Tenpin - Blackpool Reviews 

98
TrustScore 3.5 out of 5

3.7

Rigby Road, FY1 Blackpool, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went on 16/7/26 with 2 friends we had a good time there i was in wheelchair temporary issue was treated well to its nice place big spacious may i thank the staff for there help to .

Company replied

Rated 1 out of 5 stars

The place itself is perfectly nice as it's new and the staff were perfectly nice, but the cost of one game of bowling which took all of 10-15 minutes was absolutely outrageous. I will not be paying... See more

Company replied

Rated 5 out of 5 stars

We loved it and cant believe how many bowling lanes there were. After bowling we went on the machines and they won some prizes it was a brilliant morning had by all and we are definitely coming back.... See more

Company replied

Rated 5 out of 5 stars

My son played in the soft play area £4.50 for 2 hours, my son loved it he has asd too, there is a gate that a staff member has to unlock for children to get in and out, so added security for your chil... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Blackpool is one of the newest spots on the strip — perfectly placed for visitors from Blackpool town centre, Lytham St Annes, Fleetwood and across the Fylde Coast. Whether you're in town for the lights, a stag do or just a proper family day out, we're easy to find and even easier to enjoy. With modern bowling lanes and dynamic LED lighting, we're built for big group energy. Loud music. Big nights. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, private karaoke rooms (sing like nobody's watching), escape rooms for the problem-solvers, soft play for the little ones and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, hen and stag dos, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Blackpool, sorted.


Contact info

  • Rigby Road, FY1, Blackpool, England, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(98)

8,609 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I went to ten pin with 2 friends we…

I went on 16/7/26 with 2 friends we had a good time there i was in wheelchair temporary issue was treated well to its nice place big spacious may i thank the staff for there help to .

July 16, 2026
Unprompted review
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Kerry, thank you for the lovely 5* review for Tenpin Blackpool! We're so pleased to hear that you had a good visit with your friends and that our team were able to help. We look forward to welcoming you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Had a fabulous time

Had a fabulous time, we went to celebrate my daughters 15th birthday. Great night

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Maria, thank you for the 5* rating of Tenpin Blackpool. We're thrilled to hear you had a fantastic time celebrating your daughters 15th birthday. We hope she had a great day and we look forward to welcoming you back again!
Take care,
Kirsty

Rated 1 out of 5 stars

the manger there is not supposed to be…

the manger there is not supposed to be a manger they way he talks to people is unacceptable and we order drinks from the bar and payed for them but the worked walked off then came back then i asked can we have our drinks and she was trying to to say we had them but we i didnt move from the bar and there names are scott and alisha so be careful in blackpool tenpin

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi John, thank you for taking the time to leave a review of Tenpin Blackpool. We're sorry to hear about your recent experience. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk. Please include as much detail as possible.
Take care,
Kirsty

Rated 5 out of 5 stars

My daughter had her birthday party…

My daughter had her birthday party here. The staff were amazing, the venue was great. Had very happy guests.

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Suzanne, thank you very much for the excellent 5* review of Tenpin Blackpool! It is so lovely to see you had a great time celebrating your daughter birthday and received brilliant customer service and we very much look forward to welcoming you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Been twice since it opened

Been twice since it opened, great night had by all . Lazer tag was great fun and the bowling is just as good

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Martin, thank you so much for leaving such a great 5* review of Tenpin Blackpool! We are so pleased you enjoy playing bowling and laser tag with us and we look forward to seeing you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great atmosphere and friendly staff

Great atmosphere and friendly staff

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hello, thank you very much for the wonderful 5* review of Tenpin Blackpool! We are so pleased you enjoyed the atmosphere and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Could be a great day out for families&…

Could be a great day out for families& friends,although could work out expensive. Plenty to do. Bowling was fun. Book on line.

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hello Jeanette,
Thank you for taking the time to rate Tenpin Blackpool 5 stars. We're so happy to hear that you found plenty to do and enjoyed the bowling. We offer lots of deals and offers on throughout the week to make attending our venue accessible for all customers. We hope to see you again soon for more fun! All the best ~ Laura

Rated 2 out of 5 stars

Very hot inside building didn't seem to…

Very hot inside building didn't seem to have any ventilation

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Stephen, thank you for taking the time to leave a review of Tenpin Blackpool. We're sorry to hear that the inside temperatures impacted your recent visit. Your feedback is important to us and we will ensure this is passed on to the relevant team. We do hope you'll visit us again for a more comfortable experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Its a family friendly environment

Its a family friendly environment

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi there, thank you for leaving a 5* review of Tenpin Blackpool! It's great to hear that you found our venue to be a family-friendly environment and we hope to welcome you back again soon. Best wishes-Leila

Rated 5 out of 5 stars

Loved it

We loved it and cant believe how many bowling lanes there were. After bowling we went on the machines and they won some prizes it was a brilliant morning had by all and we are definitely coming back. Table service was a winner. Thank you.

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi there, thank you for your 5* review of Tenpin Blackpool! It's wonderful to hear how much you enjoyed bowling and the arcades and we cannot wait to welcome you back again soon! Best wishes-Leila

Rated 5 out of 5 stars

Best bowling since Megabowl

The whole place was clean, well run and beautifully decorated. Fun for both kids and adults, we all had a great time!

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi there, thank you for your 5* review of Tenpin Blackpool! We're so glad to hear that you found our bowling alley clean, aesthetically pleasing and great fun. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Family day out

The children really enjoyed bowling and the arcade games, the staff were incredibly friendly including the security, we will definitely be returning

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Hannah, thank you for your 5* review of Tenpin Blackpool! It's wonderful to hear how much the children enjoyed their visit to the bowling alley and arcades and how friendly you found our staff members. We look forward to welcoming you back again soon. Best wishes-Leila

Rated 4 out of 5 stars

Great day but the laser tag room was so…

Great day but the laser tag room was so hot that 2 children couldn’t go back in!

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Victoria, thank you for your 4* review of Tenpin Blackpool! We are so glad to hear that the children enjoyed the laser tag, however we are very sorry to hear about the uncomfortability of the temperature inside the arena. We will make sure that this is passed across to the relevant team for future improvements. We hope to see you again soon. Best wishes-Leila

Rated 5 out of 5 stars

Really good

July 14, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi there, thank you for the 5* review for Tenpin Blackpool! It's great to hear that you enjoyed your visit and we can't wait to see you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great place

Staff were helpful and knowledgeable and lots to do within complex

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hey Andrew, thank you for the amazing 5* rating of Tenpin Blackpool. We are so pleased you enjoyed your visit and found our team helpful and knowledgeable. We appreciate your kind words about the activities available. We look forward to welcoming you back again soon for another great experience.
Take care,
Kirsty

Rated 3 out of 5 stars

Venue was amazing. Staff were rude

Venue was amazing. Kids loved the arcade space and bowling. Really lovely to have something so nice in Blackpool.
Staff, you can tell are learning. Unsure where things are and running around trying to figure things out, but they do try when asked. Soft play staff however are extremely rude and snotty so much so our kids wouldn’t go in and play in that area.

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Stacey, thank you for taking the time to leave a review of Tenpin Blackpool! We are so pleased you found our venue amazing, however, we are very sorry to hear that some of your visit was not as much fun as we would have hoped! We pride ourselves on excellent customer service so we are very disappointed to hear this! Please be assured that all feedback will be sent back to the team for future improvements and we do hope you will still consider visiting us again in the future! Best wishes - Mel

Rated 4 out of 5 stars

Only issue was the wait time on the…

Only issue was the wait time on the food to be told it was just sat in the kitchen it was freezing when was given to us

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Courtney, thank you for taking the time to leave a review of Tenpin Blackpool! We are pleased to hear you enjoyed your visit. However, we are very sorry to hear that there was a long wait for your food and it arrived cold. Your feedback is so important to us so please be assured all will be sent to the team for future improvements and we do hope you will still consider visiting us in the future! Best wishes - Mel

Rated 1 out of 5 stars

Astronomical prices

The place itself is perfectly nice as it's new and the staff were perfectly nice, but the cost of one game of bowling which took all of 10-15 minutes was absolutely outrageous. I will not be paying those prices again regardless of how nice the venue is.

I wasn't even going to leave a review but I have been hounded via emails since my visit and I think it's extremely cheeky given that this review took me more time to write than the game of bowling I paid £30 for.

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hello, thank you for taking the time to leave a review of Tenpin Blackpool! We are so pleased to hear you enjoyed your visit and found our team friendly! However, we are very sorry to hear that you found our pricing expensive. For any future visits, we would advise taking a look at the deals section on our website here https://www.tenpin.co.uk/deals/ for some fabulous deals we have throughout the week! Best wishes - Mel

Rated 5 out of 5 stars

Great customer Service

Staff very friendly Great customer service 👍 will come again deffo

June 10, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi Jamie, what a great 5* review of Tenpin Blackpool! We are so happy to hear you had the best time and found our team super friendly and we can't wait to see you again soon! Best wishes - Mel

Rated 1 out of 5 stars

Customer service is on another level

Customer service is on another level. That is not a positive thing. Wow it truly needs working on

July 7, 2026
Tenpin - Blackpool logo

Reply from Tenpin - Blackpool

Hi there, thank you for taking the time to review Tenpin Blackpool! We're very sorry to hear that there had been issues with the customer service and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. Best wishes - Adelaide

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look