We had a laser tag party for my daughters 10th birthday on the 11th of July and the team there were fantastic with us. I was terrified as it was my first time doing a birthday party but they were so h... See more
Company replied
Location
Switch locationKingsway West Retail Park, Clepington Road, Dundee, DD3 8RX Dundee, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The actual bowling was great as was the service from the staff. The automated darts game however let it down. It doesn't always register the darts even when the board is hit within the scoring areas s... See more
Company replied
Food was awful, toppings for said food were minimal at best, drinks are 90% ice to cool them down cus the fridges evidently don’t work, arcade machines tanning all the 10p’s, more than most machines,... See more
Company replied
Your first aid trained staff were excellent when one 7 year old dropped a bowling ball on his toes. A very fun if chaotic party with unexpected dancing round the entire ten pin venue!
Company replied
Company details
Written by the company
Tenpin Dundee is easy reach from Dundee city centre, Perth, St Andrews and across Tayside. With modern bowling lanes and lane lighting, we’re a popular spot for families and groups in the east of Scotland. And it’s not just bowling. We’ve got karaoke rooms, escape rooms for the problem-solvers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Dundee, sorted.
Contact info
Kingsway West Retail Park, Clepington Road, Dundee, DD3 8RX, Dundee, United Kingdom
- 0333 034 6100
4.2
Great
207 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Made welcome and quick book in after…
Made welcome and quick book in after phone booking.
July 14, 2026
Reply from Tenpin - Dundee
Hey Janette, thank you so much for the 5* rating of Tenpin Dundee. We're so happy to hear that the booking process over the phone was nice and quick and that you had a great welcome on arrival. Hope to see you again soon for another fun time.
Take care,
Kirsty
Reply from Tenpin - Dundee
Hey Teresa, thank you for the lovely 5* rating of Tenpin Dundee. We're delighted to hear you had a good time and that the team provided friendly and helpful service. We hope to see you return again soon!
Take care,
Kirsty
Reply from Tenpin - Dundee
Hi Nikki, thank you so much for the excellent 5* review of Tenpin Dundee! We are delighted you had such a great time and found our team very helpful and we can't wait to welcome you back soon! Best wishes - Mel
Laser Tag Birthday Party
We had a laser tag party for my daughters 10th birthday on the 11th of July and the team there were fantastic with us. I was terrified as it was my first time doing a birthday party but they were so helpful and Kelsie the party host was amazing. Everyone was so kind and made the whole thing stress free and fun
July 11, 2026
Reply from Tenpin - Dundee
Hi Anna, thank you for your 5* review of Tenpin Dundee! We are so glad to hear that you found our staff kind and helpful and that this made the party experience fun and stress-free as a result. We look forward to welcoming you back again soon! Best wishes-Leila
Karaoke room was not cleared from…
Karaoke room was not cleared from previous party. Pizza boxes and drinks left
Staff were happy to remove though
July 14, 2026
Reply from Tenpin - Dundee
Hi Chris, thank you for taking the time to review Tenpin Dundee! We're sorry to hear that the karaoke room had not been cleared before your booking, but we are glad that this was able to be resolved by our team. We will pass on your feedback for future improvements. We hope to welcome you back again soon! Best wishes - Adelaide
Only 3 lane with people in the entire…
Only 3 lane with people in the entire bowling alley and we were side by side so family next lane keep taking my sons bowling ball that fitted his fingers he had to keep waiting for the ball to return it was his 12th birthday and was so happy getting lane 12 but that happiness ended very quickly why not spread people a few lanes apart?????
July 14, 2026
Reply from Tenpin - Dundee
Hi Martin, thank you for reviewing Tenpin Dundee! We are sorry to hear that there had been an issue with the bowling balls and for any disappointment caused. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Dundee', and we can pass this on to be looked into. We hope to see you again soon! Best wishes - Adelaide
Great!
Great place to have held my daughters birthday party, staff were great and very helpful made the experience easy and fun.
Will definitely be back and giving friends a heads up too. Thankyou!
July 14, 2026
Reply from Tenpin - Dundee
Hi Nikki, thank you for your 5* review of Tenpin Dundee! It's wonderful to hear how much your daughter enjoyed celebrating with us at Tenpin. We can't wait to welcome you back again in the future! Best wishes-Leila
Reply from Tenpin - Dundee
Hey Sheelagh, thank you for the 4* rating of Tenpin Dundee. We're so pleased to hear that our staff were helpful and that your check-in was quick and easy. We hope to welcome you back again very soon!
Take care,
Kirsty
Reply from Tenpin - Dundee
Hey Bernadette, thank you for the 5* rating of Tenpin Dundee. It's great to hear that you enjoyed your afternoon with your granddaughters. We hope to welcome you back again for another fun time.
Take care,
Kirsty
Tenpin was really good because..
My experience was really good because of the atmosphere, the bowling was amazing too. It’s really competitive, the drinks and food there are really good too, I didn’t expect it to be that good. Overall the place was really clean and high end.
July 7, 2026
Reply from Tenpin - Dundee
Hi there, thank you for the lovely 5* rating of Tenpin Dundee. We are delighted to hear that you had a fun time and enjoyed the food! We hope to see you again soon for another 5* experience. Best wishes, Jade
Three times the game was stopped as it…
Three times the game was stopped as it did not reset itself, staff were lovely but not quick in replying to help button
July 7, 2026
Reply from Tenpin - Dundee
Hi Wendy, thank you so much for the 3* review of Tenpin Dundee! We are really pleased to hear that you found our team lovely, but we are very sorry to hear you experienced some technical issues that were note resolved as quickly as we would have hoped! Your feedback is really important to us so please be assured all will be sent to the team and in the meantime, we do hope you will still consider visiting us in the future! Best wishes - Mel
Staff were friendly and helpful.
July 7, 2026
Reply from Tenpin - Dundee
Hi Allana, thank you for the amazing 5* review of Tenpin Dundee! We are thrilled you had a great time and we can't wait to see you again soon! Best wishes - Mel
The actual bowling was great as was the…
The actual bowling was great as was the service from the staff. The automated darts game however let it down. It doesn't always register the darts even when the board is hit within the scoring areas so throws weren't counted. Made it pretty pointless playing the games.
July 3, 2026
Reply from Tenpin - Dundee
Hi Adele, thank you for the lovely 4* review of Tenpin Dundee! We are so pleased you had a great time bowling but we are disappointed to hear that the darts was not as much fun as we would have hoped! Your feedback is very important to us and please be assured all will be passed to the team to make them aware! In the meantime, we do hope you will still consider visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
The staff were friendly on arrival
The staff were friendly on arrival, never had any issues with using the building. Family had a really good time!
July 7, 2026
Reply from Tenpin - Dundee
Hi Daniel, thank you so much for the lovely 5* review of Tenpin Dundee! We are delighted you had such a lovely visit and found our team super helpful and we very much hope to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Dundee
Hi Jennifer
It's lovely to hear that you had a great time bowling. We appreciate the feedback and 5 star rating. Hope to see you again soon. Best wishes - Clare
The girl who assisted us and hosted our…
The girl who assisted us and hosted our party was sensational, the pizzas for the kids were great.
June 27, 2026
Reply from Tenpin - Dundee
Hi Casey, thank you for this fantastic 5* review of Tenpin Dundee. We really appreciate the feedback regarding the birthday party, we will be sure to pass your kind comments on. Thanks for the feedback on the pizza's too! We hope to see you again soon. Best wishes, Jade
Loads of fun variety of activities to…
Loads of fun variety of activities to do aside from the bowling. Good prices
February 15, 2026
Reply from Tenpin - Dundee
Hi David, thank you so much for the 4* rating of Tenpin Dundee! We're so glad to hear this lovely feedback on our activities and our pricing too! We hope to see you again. Best wishes, Jade
Reply from Tenpin - Dundee
Hi Anne, thank you so much for this amazing 5* review of Tenpin Dundee! We are delighted you received excellent customer service and we can't wait to welcome you back soon! Best wishes, Jade
Your first aid trained staff were…
Your first aid trained staff were excellent when one 7 year old dropped a bowling ball on his toes.
A very fun if chaotic party with unexpected dancing round the entire ten pin venue!
July 1, 2026
Reply from Tenpin - Dundee
Hi Kath, thank you for the 5* rating for Tenpin Dundee! It's great to receive this positive feedback and we're so glad the party was fun! We hope to see you again soon. Best wishes, Jade
Date night
Both my partner enjoyed the bowling. We did the meal and bowling deal, which we do quite a bit, but was a little disappointed when we received our food that our burgers were cold and dry. But other than that had a good experience( apart from getting beat ).
June 25, 2026
Reply from Tenpin - Dundee
Hello Louise,
Thank you for your 4-star review of Tenpin Dundee! We're glad to hear you both enjoyed the bowling. We're very sorry that your burgers were cold and dry, and we will pass this feedback on to our team for improvement. We hope to see you again soon! All the best ~ Laura
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.