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Tenpin - Warrington Reviews 

281
TrustScore 4 out of 5

4.1

10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF Warrington, GB


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See what reviewers are saying

Rated 3 out of 5 stars

We always love our visits to tenpin but this time a few little things, our lane and the ones joined on we had 1 medium ball between around 9 of us, which we had to go on a search for more, unsure why... See more

Company replied

Rated 4 out of 5 stars

Food was stone cold/undercooked! Other than that all the activities are great couldn’t fault, prices are a lot cheaper throughout the week than a weekend so bare that in mind

Company replied

Rated 5 out of 5 stars

Excellent fun afternoon out, me and a friend just managed 100 score on both games it was his birthday and he won the second game after drawing the first one.

Company replied

Rated 5 out of 5 stars

Good value -good ambience to the whole set-up.Staff considerate and helpful,including signing up staff that man the phones.Food good quality for price.On this particular night there were 16 of us,some... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • 10-15 Chetham Court, Winwick Quay, Warrington, WA2 8RF, Warrington, United Kingdom

  • 0333 034 6100

4.1

Great

TrustScore 4 out of 5

281 reviews

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4.1

All reviews

(281)

9,577 reviews in the last 12 months

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Rated 4 out of 5 stars

Good overall but the music is a bit too…

Good overall but the music is a bit too loud

August 6, 2026
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Reply from Tenpin - Warrington

Hello Colyn, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Warrington. We are so pleased to hear that you enjoyed your recent visit. We will pass your comments onto our team regarding the volume of the music. We do hope to see you again soon. Many Thanks - Kimberley

Rated 2 out of 5 stars

Better service and better food u can…

Better service and better food u can order from ur table and half ur order is missing also the nuggets u get for the kids are like stones rock hard the baby cud not even eat her food and for the price you do expect to have lunch when ur out and the kids are playing very disappointed..

August 6, 2026
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Reply from Tenpin - Warrington

Hi Nicole, thank you for taking the time to leave a review of Tenpin Warrington. We're sorry to hear about your disappointing experience with your recent visit. Your feedback is important to us and we will ensure that this is passed on to the correct team for future improvements. We do hope to welcome you back again in the future for a much better experience.
Take care,
Kirsty

Rated 4 out of 5 stars

Food was stone cold/undercooked

Food was stone cold/undercooked! Other than that all the activities are great couldn’t fault, prices are a lot cheaper throughout the week than a weekend so bare that in mind

July 29, 2026
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Reply from Tenpin - Warrington

Hi Liam
Thank you for your 4-star rating. We're truly sorry to hear that your food was cold and undercooked. We appreciate you highlighting the positive aspects of our activities and the pricing information. Your feedback is valuable, and we will pass it on to the relevant team for review. Best wishes - Clare

Rated 5 out of 5 stars

Fab soft play area with plenty of…

Fab soft play area with plenty of space. My older child enjoyed the darts which kept him and a friend entertained for an hour. Staff helpful and friendly at check in and the bar area.

August 6, 2026
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Reply from Tenpin - Warrington

Hi Fiona, thank you for the 5* rating of Tenpin Warrington. We are so pleased to hear that you enjoyed our soft play area and that your older child had fun playing darts. It's great to know our team was helpful and friendly. We hope to see you again soon!
Take care,
Kirsty

Rated 3 out of 5 stars

We always love our visits to tenpin but…

We always love our visits to tenpin but this time a few little things, our lane and the ones joined on we had 1 medium ball between around 9 of us, which we had to go on a search for more, unsure why there was not so many, and also the drinks wait of course i didn't mind as understand it gets busy, but food came out first, drinks took around 30 mins . But id still always come back as love it here! And we wanted an extra 3rd game and they with no issues let me book that! :)

August 6, 2026
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Reply from Tenpin - Warrington

Hi Jade
We appreciate you sharing your recent experience with us. We're happy to hear that you continue to enjoy your visits. We're sorry to learn about the limited availability of bowling balls and the delay with your drinks order. We are always working to improve our service and your feedback is valuable. We're glad we could accommodate your request for an extra game. We look forward to welcoming you back again soon! Best wishes - Clare

Rated 5 out of 5 stars

Always a fun time

Always a fun time. Friendly staff especially Sammy. Great value and 50% off drinks at select times.

July 29, 2026
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Reply from Tenpin - Warrington

Hi Joe, thank you for your fantastic 5-star review of Tenpin Warrington! We're so pleased to hear that you always have a fun time and appreciate our friendly staff. It's great to know you enjoy the value and special drink offers as well and we look forward to welcoming you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great time

Great time, no wait to get started. Whole place was very clean and plenty of people around to help out with anything, if needed. Quick service for food and drink. Will definitely be going back!

July 29, 2026
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Reply from Tenpin - Warrington

Hi Elaine, thank you for the fab 5* review for Tenpin Warrington! It's lovely to hear that you had a great time and that you enjoyed the venue, food and drinks. We can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Good value…

We like this venue as it has a variety of things to do. It's a good price and has friendly helpful staff

July 29, 2026
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Reply from Tenpin - Warrington

Hi Jane, thank you for leaving Tenpin Warrington an amazing 5* rating. We are thrilled to hear you enjoy our venue for the activities we offer and take advantage of our great pricing! We hope to welcome you back soon for more fun. Best wishes - Kaylee

Rated 5 out of 5 stars

Great atmosphere

Easy to book, staff very friendly and helpful
Modern and clean, great for all ages
Great atmosphere i would highly recommend.

July 29, 2026
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Reply from Tenpin - Warrington

Hi Donna, thank you for your 5* review of Tenpin Warrington! We're so glad to hear how much you enjoyed the atmosphere, how friendly you found our staff, and how efficient you found the booking process. See you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Brilliant

We all had a brilliant time

July 29, 2026
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Reply from Tenpin - Warrington

Hi Gail
It's wonderful to hear that everyone had such a brilliant time! We truly appreciate you sharing your positive experience with us. We hope to see you all again soon. Best wishes - Clare

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect

July 24, 2026
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Reply from Tenpin - Warrington

Hi Craig
We appreciate your 5* rating and are pleased to hear that everything was perfect. Hope to see you again soon. Best wishes - Clare

Rated 5 out of 5 stars

Excellent fun afternoon out

Excellent fun afternoon out, me and a friend just managed 100 score on both games it was his birthday and he won the second game after drawing the first one.

July 29, 2026
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Reply from Tenpin - Warrington

Hi Mark, thank you for the 5* review for Tenpin Warrington! We are pleased to hear that you had an excellent afternoon with your friend to celebrate their birthday. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Always a good experience at Warrington

Always a good experience at Warrington. Food and drinks are really good value and staff are always friendly and helpful.

July 29, 2026
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Reply from Tenpin - Warrington

Hi Tony, thank you for the 5* review for Tenpin Warrington! It's great to hear that you have a good experience during your visits and that you enjoy the food, drinks and service. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 1 out of 5 stars

No air conditioning as it was not…

No air conditioning as it was not working. No warning, on the hottest week of the year. Not a pleasant experience of bowling

July 22, 2026
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Reply from Tenpin - Warrington

Hello Rishi,
Thank you for taking the time to rate Tenpin Warrington 1 star. We are very sorry to hear about the air conditioning issue during your visit, especially on such a hot day. We understand this made your bowling experience unpleasant. Please be assured that your feedback will be passed on to the team for immediate attention and improvement. We hope to welcome you back for a much more comfortable experience in the future. All the best ~ Laura

Rated 3 out of 5 stars
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi there, thank you for taking the time to leave a review of Tenpin Warrington! We are sorry for any disappointment caused at your recent visit. We will most certainly be passing your feedback on to ensure improvements are made! In the meantime, we do hope you will give us another chance and we very much look forward to welcoming you back! Best wishes, Jade

Rated 1 out of 5 stars

We played half of our games hidden by…

We played half of our games hidden by the post and it was far to warm no air con

July 22, 2026
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Reply from Tenpin - Warrington

Hello, thank you for taking the time to leave a review of Tenpin Warrington! We are very sorry to hear you found the venue too hot on your recent visit! Your feedback is very important to us so please be assured all will be shared with the appropriate team! In the meantime, if you would like to discuss your visit further, please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Warrington' Best wishes - Mel

Rated 5 out of 5 stars
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hi David, thank you for the 5* rating of Tenpin Warrington. We're thrilled to hear that you had a great time and found the price to be good value, along with the team providing helpful service. We hope to see you again soon!
Take care,
Kirsty

Rated 4 out of 5 stars

Air con was down so it was too warm

Air con was down so it was too warm. Otherwise great experience

July 22, 2026
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Reply from Tenpin - Warrington

Hey Kat, thank you for the 4* rating of Tenpin Warrington. It's lovely to hear you had a great experience spent with us, despite the air con being down. We're sorry for any inconvenience this may have caused and we hope to see you again!
Take care,
Kirsty

Rated 3 out of 5 stars

Aircon was none existent on our visit…

Aircon was none existent on our visit but good fun none the less

July 22, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Connor,
Thank you for taking the time to rate Tenpin Warrington 3 stars. We appreciate your feedback and are sorry the air conditioning wasn't working during your visit. We look forward to welcoming you back and hope that your next visit is a 5 star experience. All th ebest ~ Laura

Rated 5 out of 5 stars

Children’s really enjoyed the laser…

Children’s really enjoyed the laser quest and then a nice cold slushy afterwards. Good treat for the kids at a reasonable price. Staff friendly and helpful also and clean and tidy in there.

July 22, 2026
Tenpin - Warrington logo

Reply from Tenpin - Warrington

Hello Rosana,
Thank you for taking the time to rate Tenpin Warrington 5 stars. We are so pleased to hear that the children enjoyed the laser quest and slushies, and that you found our staff friendly and helpful, and our venue clean and tidy. We hope to see you all again soon for more fun! All the best ~ Laura

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