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Tenpin - Worcester Reviews 

133
TrustScore 4 out of 5

4.2

Perdiswell Park, Droitwich Road, Worcester, WR3 7SN Worcester, GB


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See what reviewers are saying

Rated 3 out of 5 stars

We always enjoy it here and the staff were friendly. Only criticism when we visited last week, 26/08/26 the heat was stifling. It made it extremely uncomfortable to enjoy the games. Thought i was goi... See more

Rated 5 out of 5 stars

Went for something to do in the holidays. So much to do and very reasonably priced. Great place and we had lovely young man called James serve us multiple times he was great, super helpful, friendly a... See more

Company replied

Rated 4 out of 5 stars

Easy to book and everything explained. Food was bought out promptly. However there seemed to be no difference between an adult or child's meal and the burgers were very dry. Overall though an enjoyabl... See more

Company replied

Rated 5 out of 5 stars

We have not been out for over 2yrs socially so we went on 50% Tuesday to have a a small family outing and it was such fun and affordable we will he going again. Staff very friendly and helpful.

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Perdiswell Park, Droitwich Road, Worcester, WR3 7SN, Worcester, United Kingdom

  • 0333 034 6100

4.2

Great

TrustScore 4 out of 5

133 reviews

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4.2

All reviews

(133)

10,897 reviews in the last 12 months

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Rated 3 out of 5 stars

We always enjoy it here and the staff…

We always enjoy it here and the staff were friendly. Only criticism when we visited last week, 26/08/26 the heat was stifling. It made it extremely uncomfortable to enjoy the games. Thought i was going to pass out! We left straight after bowling instead of eating or enjoying the amusements because of this. Air conditioning would be highly beneficial in the summer 🙏

September 2, 2026
Rated 5 out of 5 stars

Friendly staff

Friendly staff. Good food. Clean toilets

September 2, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello T Eades,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We're so glad you enjoyed our food, friendly staff, and clean facilities! Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Easy to check in

Easy to check in, lane ready, fun, will be booking again.

September 2, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello Mr Saunders,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We are so glad you enjoyed your visit and found the check-in easy! We look forward to welcoming you back soon. All the best ~ Laura

Rated 5 out of 5 stars

A great morning with our granddaughter

A great morning with our granddaughter. Staff were helpful and the place was clean and well organised.
My only complaint was the loud music on entering, we could hear it in the car park.

September 2, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello Susan,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We are so pleased to hear you had a great morning with your granddaughter and found our staff helpful and the place clean. We appreciate your feedback regarding the music volume and will certainly take it on board. We hope to welcome you back again soon! All the best ~ Laura

Rated 5 out of 5 stars

…relaxing and enjoyable

We have not been out for over 2yrs socially so we went on 50% Tuesday to have a a small family outing and it was such fun and affordable we will he going again. Staff very friendly and helpful.

September 2, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello Paula,
Thank you for taking the time to rate Tenpin Worcester 5 stars. We are so pleased to hear that you had such a fun and affordable family outing on 50% Tuesday and that our team was friendly and helpful. We can't wait to welcome you all back again soon! All the best ~ Laura

Rated 5 out of 5 stars

Great place and customer service

Went for something to do in the holidays. So much to do and very reasonably priced. Great place and we had lovely young man called James serve us multiple times he was great, super helpful, friendly and professional. Great customer service. Thank you

September 1, 2026
Unprompted review
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Nicki, thank you for your fantastic 5-star review of Tenpin Worcester! We're so pleased to hear you had such a great time during the holidays and found our pricing reasonable. It's also wonderful to know that a team member provided such excellent customer service and we will be sure to pass your lovely feedback onto the team! We hope to welcome you back again very soon! Best wishes - Mel

Rated 5 out of 5 stars

Daughter and Best Friend

My daughter, husband and best friend had an amazing time - thank you

April 8, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Leanne, thank you for your fantastic 5-star review of Tenpin Worcester! We are so happy to hear that your daughter, husband, and best friend had such an amazing time with us. We look forward to welcoming you all back again soon! Best wishes-Leila

Rated 5 out of 5 stars

We used one of the online deals 2 hours…

We used one of the online deals 2 hours bowling and a 12inch pizza the staff were friendly and helpful the pizza was ok and managed to get in two complete games

August 26, 2026
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Reply from Tenpin - Worcester

Hi Pete, thank you for leaving Tenpin Worcester a stunning 5* rating. We are so pleased to hear you got to take advantage of one of our amazing deals and had a great time! We hope to welcome you back again soon. Best wishes - Kaylee

Rated 3 out of 5 stars

Poor food

Poor food. Awful pizza and overpriced burger.
Bowling was good and no issues with the facilities

August 26, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello
Thank you for your feedback. We are sorry to hear that the food, especially the pizza and burger, did not meet your expectations. We appreciate you letting us know that you enjoyed the bowling and found our facilities to be good. We will pass your comments on to the relevant team for review and improvement. Best wishes - Clare

Rated 5 out of 5 stars

Enjoyable relaxing visit

The place was clean and well looked after. Not too noisy and the staff were helpful and friendly. There was a female manager working who was great, keeping the place running very efficiently. No waiting for check in or drinks. Coffee has improved lots too!

August 20, 2026
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Reply from Tenpin - Worcester

Hi Claire
Thank you for the wonderful 5-star review! We're so pleased to hear that you found our place clean and well looked after, and that our team was helpful and friendly. It's fantastic to know that our manager kept everything running efficiently, ensuring no waiting for check-in or drinks. We're also glad you enjoyed the improved coffee! Best wishes - Clare

Rated 2 out of 5 stars

Very expensive and the food was awful

Very expensive and the food was awful. The amusements are a joke my children spent £50 to get 700 tickets for some sweets it’s a ripoff.

August 26, 2026
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Reply from Tenpin - Worcester

Hello Julie
Thank you for taking the time to leave a review. We are truly sorry to hear that your recent visit was disappointing, particularly regarding the food and the amusement area. Your feedback is very important to us, and we will certainly pass your comments on to the team for review and improvement. We hope you might consider visiting us again in the future. Best wishes - Clare

Rated 5 out of 5 stars

Booked in for a couple of games with…

Booked in for a couple of games with the family, on arrival we were welcomed with a friendly smile, ordered a couple drinks which was reasonably priced. The place was clean and tidy.

August 26, 2026
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Reply from Tenpin - Worcester

Hello Paul, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your family enjoyed your recent visit to our Tenpin in Worcester. We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Took the grand children and had a…

Took the grand children and had a complete blast. Thanks to all the staff at Perdiswell, Worcester, you were amazing 🤩

August 22, 2026
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Reply from Tenpin - Worcester

Hello Dawn, Thank you for taking your time to leave us an excellent 5* review. We are thrilled to hear that you and your grandchildren had an amazing time with us! We will pass your lovely comments onto our team. We do hope to see you again very soon. Many Thanks - Kimberley

Rated 2 out of 5 stars

Disappointed

Got bowling and 3 pizzas for the kids, ( large) at £12 a pizza your expect half decent, the pound ones from Iceland are better! They couldn’t even be bothered to cut them properly. Had to get food on the way home for the kids

August 26, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello
Thank you for your feedback. We're very sorry to hear about your disappointing experience with our pizzas and that they weren't cut properly. We understand your frustration and will ensure your comments are passed on to the team for review and improvement. Best wishes - Clare

Rated 4 out of 5 stars

Easy to book and everything explained

Easy to book and everything explained. Food was bought out promptly. However there seemed to be no difference between an adult or child's meal and the burgers were very dry. Overall though an enjoyable exoerience

August 20, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Sharon, thank you for your 4* review of Tenpin Worcester! It's wonderful to hear that you found the booking process nice and simple and that the food was delivered as quickly as possible. However, we are sorry to hear that the food itself did not meet your expectations. We will ensure that this is passed across to the relevant team for future improvements to be made. Nevertheless, we hope to see you again soon! Best wishes-Leila

Rated 5 out of 5 stars

Really enjoyed it atmosphere and staff…

Really enjoyed it atmosphere and staff were lovely and very friendly and helpful definitely will go again

August 20, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Alison, thank you for your 5* review of Tenpin Worcester! We're so glad to hear that you enjoyed the atmosphere and found our staff so friendly and helpful. See you again soon! Best wishes-Leila

Rated 4 out of 5 stars

Staff were helpful

Staff were helpful
Place was clean
Easy to park

August 20, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Matthew, thank you for leaving a 4* review of Tenpin Worcester! It's wonderful to hear how helpful you found our staff and how clean you found the venue. We look forward to welcoming you back again soon! Best wishes-Leila

Rated 2 out of 5 stars

Young member of staff decided to clean…

Young member of staff decided to clean the table we were on, whilst we were still on it, resulting in cleaning spray on my sons food. He answer was "its not toxic so dont worry"

August 5, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that the customer service you received during your stay was not up to our usual high standards. We will pass your comments onto our team so that we can be sure that this does not happen again. Our apologies - Kimberley

Rated 5 out of 5 stars

Tenpin bowling with my grandson

Great place friendly staff everything great except long wait on food

August 12, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hello Stephen, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Worcester. We will pass your comments on regarding the wait time for the food. We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Staff behind bar wasnt friendly and…

Staff behind bar wasnt friendly and didnt look to happy, but we enjoyed bowling and food

August 12, 2026
Tenpin - Worcester logo

Reply from Tenpin - Worcester

Hi Louise,

Thank you for your 4* review at Tenpin Worcester! We are delighted to hear that you've had such a great time bowling with us. However, we are very sorry to hear that you found the staff were not friendly. We will ensure this is passed across to the correct team to make any future improvements needed and we hope to welcome you back again very soon for hopefully a 5* experience! Best wishes- Steph

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