Had 2 games with food and drink Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Had 2 games with food and drink Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.
Company replied
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.
Company replied
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... See more
Company replied
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each t... See more
Company replied
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great hour spent bowling. Booking took a bit of doing, but we picked a busy day. Good value. Clean and well equipped.

Reply from Tenpin - Wrexham
Had 2 games with food and drink
Unfortunately what let the day down was 3 teens vaping into peoples lanes including ours and no one doing anything about it.

Reply from Tenpin - Wrexham
Bowling was good fun and worth the money. Food was terrible. Very overpriced for what you get, over cooked greasy chips, disgusting nuggets. Waiting time for food rediculous. Staff unfriendly, rude, unapologetic for delay of food. Would not recommend eating there. Unclean areas and toilets.

Reply from Tenpin - Wrexham

Reply from Tenpin - Wrexham
The staff were polite and helpful, it's the first time I've taken my 2 little ones bowling an got a deal 1 game and burger an chips for £6.50pp which is very reasonable, the whole place was clean and tidy, plenty of entertainment with the arcades aswell once bowling was over, the only criticism I could say is as we were bowling the ball seemed to curl off to the side, at first I thought it was just us a bit rusty not played for a while but it even happened on the kids goes an they were using the ramp to roll the ball, we were on lane 2, dunno if neone else has had a problem on that lane

Reply from Tenpin - Wrexham
not impressed add saying children eat free on Mondays but told that was incorrect at counter

Reply from Tenpin - Wrexham
Smooth and simple booking and confirmation on arrival. It was quiet whilst we were there so it was disappointing they put another group right next to us with all the available lanes.

Reply from Tenpin - Wrexham
Great experience for the grandchildren who enjoyed the visit. Good price too.

Reply from Tenpin - Wrexham
Ticket for food was not processed had to ask to get them to put it through 29 minutes later and then the panini ham was cold not even cooked and table was sticky and uncleaned having to wipe it ourselves took over 30 minutes to get a simple panini

Reply from Tenpin - Wrexham
The kids really enjoyed it. Smaller kids enjoyed the arcades and the teenagers enjoyed the pool. Nice and clean and the staff were lovely. Had some food which was really nice. Would highly recommend to friends and family.

Reply from Tenpin - Wrexham
We love coming to Ten pin Wrexham with our residents! They are always really accommodating with our residents and understand our needs; We apologise every week as we have four or five residents each time all paying cash separately and the staff are so understanding!

Reply from Tenpin - Wrexham

Reply from Tenpin - Wrexham
A great tenpin venue!
We normally go to Tenpin in Rochdale.. but we were away for the weekend, and went to Wrexham.
We had a great night. A Mum, Grandma, 21 year old and 14 year old.. and we all loved it! Thank you.

Reply from Tenpin - Wrexham
Great price and really nice venue. Food and drink good. My son also loved the arcade aswell.

Reply from Tenpin - Wrexham
The bowling experience was fine no issues there. The issues arose when we ordered drinks on the app to be delivered to our lane. The wrong size drinks were brought which I had to take back and get replaced. Then after the bowling we decided to stay and have food which we ordered at the till. We ordered 3 curly fries with nachos cheese and they arrived without, so we returned them and asked for the cheese fries we ordered. We were then delivered the same, now going cold fries back with the nacho cheese, they were not nice and we left most of them. We would definitely go back for the bowling but not the food which i felt was not great and overpriced.

Reply from Tenpin - Wrexham
The bowling was fine, but the food service was poor. We waited over half an hour for our food, and paid more than £3 more for my husband to have a chicken burger and when my sons beef burger came out it was a bigger meal. Really not happy with this and didn't get much response when spoke to staff

Reply from Tenpin - Wrexham
Great service,
Easy to set up the game.
Food was quick and hot and tasted good.

Reply from Tenpin - Wrexham

Reply from Tenpin - Wrexham
good activities but food is so bad for the price chicken burger comes with NOTHING other than the chicken bar staff are rude and talk to you like they don't want you there , prices are good games wise but food and staff wise it's a 2/10 hence the 3 star

Reply from Tenpin - Wrexham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.