The Healthy Back Bag Company | Nomii Reviews 

4,321
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out the exceptional quality and long-lasting durability of the products, noting that the bags feature practical security compartments and remain wonderfully comfortable to wear throughout a busy day. Consumers also praise the smooth online shopping experience, beautiful patterns and colors, and remarkably fast delivery service provided by the team. However, some people mentioned that specific bag sizes felt somewhat too small or did not easily accommodate larger items like office folders. Some reviewers were not happy with delivery delays, noting that packages occasionally took longer to arrive than originally expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting that the bags are durable, spacious,... See more

Quality

Clients share positive opinions on quality, consistently praising the durable build, excellent materials, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting very fast dispatch times... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple, quick, and easy to follow... See more

User experience

People report positive experiences with user experience, highlighting how comfortable, convenient, and easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Strong bag, well made, lasts for years. Had small textured nylon previously, and used as everyday bag & for travel. So many pockets with some secured by zips. So useful, spacious and can hold a smal... See more

Company replied

Rated 5 out of 5 stars

Great bag & perfect size for carrying a bottle of water & phone. I’m a bit of a fan of these bags & I’ve almost converted my husband into getting one - he’s testing my large bag for when he goes to wo... See more

Company replied

Rated 5 out of 5 stars

Helpful customer services. Good quality product. Delivery speed was a little disappointing, not sent by 24 or 48 hours tracking, so treated as second class post and delivered later than expected,... See more

Company replied

Rated 5 out of 5 stars

I’m really impressed with the bags I ordered from this company. I’ve impulse bought my fair share of low quality bags from other vendors so I was apprehensive, but thankfully these items were more tha... See more

Company replied



Company details

  1. Bag Shop
  2. also in
  3. Bags and Luggage Store
  4. Fashion Accessories Store

Written by the company

The Healthy Back Bag Company is all about balance. We make bags that perfectly combine fashion and function, comfort and style. Because everyone deserves balance in their life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,321)

298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really great bag

Really great bag, I absolutely love it.
Hiking and round about town shopping and going away..love all the handy pockets. I chose it because I can't use my normal hiking bag on my shoulder for hiking since a shoulder operation. This is great. Easy to order and quick delivery .happy customer 😁

October 5, 2026
Rated 5 out of 5 stars

This is my 2nd bag

This is my 2nd bag, the last one lasted 6yrs. They are so well made and it’s reassuring that I can carry the bag across my front which is reassuring when walking around busy city centres avoiding being targeted of bag theft.
Also being able to actually call ☎️ and speak to a human to obtain an instant answer to an enquiry, is a bonus to me just in case the online form doesn’t contain the information you need. I’ve had so many compliments about my Healthy Bag. I’m sure I’ll be a lifelong fan.

September 28, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thank you so much for your lovely review Linda. We are delighted to have you as a lifelong fan !

Rated 5 out of 5 stars

Great bag for travel

So, this is HBB number 5! I bought this one as it was a little larger than the usual size as I was intending to use it on a short break. Liked the colours, black and tan, for Autumn. Loved all the pockets, more than ever! Very capacious and easily carried a small picnic bag, two paperback books, and a couple of coats as well as the usual kit. Hoping it will also double as an overnight bag for future travels.
Great purchase, thanks!

October 5, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much for your lovely review Tracy, your loyal custom means a lot to us.

Rated 5 out of 5 stars

The choice of the colors offered was…

The choice of the colors offered was more and better as compared to the US website. Ordering and payment was simple and easy to follow.
Delivery of the bag was faster then expected.
Thank you to the team for making this purchase experience pleasant.

October 2, 2026
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Reply from The Healthy Back Bag Company | Nomii

Our pleasure ! Thanks so much for your review.

Rated 5 out of 5 stars

Great style & practical to use

Very fast delivery. Great price. Excellent quality.
Great sized bag. I like the fact I can easily access the contents without taking the bag off!
Lovely pattern & colours.

September 29, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much for you review Karen.

Rated 5 out of 5 stars

Well designed, secure bag.

Lovely, well designed bag. Feels secure with the zipped pocket against my body, especially when carrying it in front of me. It is easy to organise, roomy and rain proof too. Delivered quickly and it has proved to be a good purchase.

August 27, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much for your review Shirley.

Rated 5 out of 5 stars

Easy to order

Easy to order, well packaged and arrived quickly. Delighted with medium bag.

September 30, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks for your review Mary.

Rated 5 out of 5 stars

small limoncello back bag

Bought my small limoncello back bag for my recent holiday in Spain. It was perfect as we were sight seeing most days. It held everything I needed like water, guide book etc, also had a secure compartment for my passport which I had to carry some days for security checks at some venues. Loved the colour especially making it easy to spot. Would recommend 👍👍

September 10, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much Karen, they really are great travelling companions !

Rated 5 out of 5 stars

Great quality product

Great quality product, have used these bags for several years and have different styles and sizes excellent every day use. Highly recommend these products

September 22, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much Lynne.

Rated 5 out of 5 stars

Amazing variety of bags

Amazing variety of bags, quick efficient service.Arrived on time well packaged. All round excellent experience, would definitely recommend

September 17, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thanks so much Elaine, your recommend means a lot to us.

Rated 5 out of 5 stars

Quality build using quality materials…

Quality build using quality materials and a great design. Strong but light materials make the bag very comfortable to wear. All in all an excellent product.

September 14, 2026
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Reply from The Healthy Back Bag Company | Nomii

We are delighted to hear this Alan, thank you so much for your review.

Rated 5 out of 5 stars

Brilliant, comfortable

I love my healthy back bag. I have had a number of the medium bags for about 20 years. I also have a large bag for travelling abroad. There are so many compartments which are brilliant. Plenty of room for everyday use. So comfortable to wear. The biggest decision is what colour to buy.
The only issue I have had in all these years is the last bag I bought faded quite a lot.

September 14, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thank you so much for your loyal custom Nicki, we are thrilled you find our bags so useful.

Rated 5 out of 5 stars

The lady on the other end of the phone

The lady on the other end of the phone, when I rang up with a couple of questions, was very helpful.
And the bag arrived promptly, 3(?) days later, courtesy of the Post Office.
I’ve had a Healthy Back Bag for the last 20 years. This is lovely and will be my bag for the next several years.

September 2, 2026
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Reply from The Healthy Back Bag Company | Nomii

Thank you so much for your review, we are delighted to hear your experience with us was a positive one.

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