Together Dental Reviews 

I went with my hubby as he had 5 stumps out and has phobia of dentists, my first initial thought when walking in was how clean it smelt and looked, nice helpfull staff, the dentist and assistants were very thoughtfull and explained everything what they were doing, everything went well thank you.

Was anxious about a tooth extraction. Reception very friendly and helpful. Dr Minal was wonderful. Explained everything, was quick and pain-free procedure. Thank you to all staff.

Both the dentist and dental nurse who saw my 91 yr old dad treated him with kindness, respect, care and thoughtfulness. The treatment he received was excellent and I'm deeply grateful, thank you.

Good friendly service

Very helpful receptionist fitted me in after a short wait. The treatment was comprehensive and a good experience.

Suki was wonderful with my daughter, respectful, informative, very calming and included her in all discussions. 10/10

So I went along to the Canvey branch. What can I say. Excellent. Had a normal check then went back for a scale and airflow polish. Abi the dentist is lovely, puts you totally at ease probably the best I have ever had. The reception ladies are lovely too

Didn't have a problem with the orthodontist she is lovely, one of the receptionists however was a different story, greeted me by saying, yes!! Then eye rolled when I enquired the cost of something very bad attitude and zero people skills

As ever, absolutely 1st class service. Receptionists lovely, dentist lovely. Cannot fault Together Broxbourne

As usual, professional, friendly service.

I was greeted politely when I arrived and was then seen within a minute of arriving.
A thorough examination was made more pleasant with friendly chat and conversation throughout.
Payment was taken easily and I was able to get on with my day without fuss or delay.
Very, very professional and pleasant.

The booking system defaults to the ‘Market Place’ address. I turn up, just to get told (with very little empathy) i’m at the wrong address. Go to High Street.

Appreciate it’s only a short walk. It was the receptionist’s attitude that made the situation worse!

Basic customer service training.

Marco did a great job and was as always very professional

As always greeted by the receptionist in a professional helpful way, dentist is always informative and considerate which take the stress out of every visit.

I have been to this practice twice for check-ups, and on both occasions the dentists and dental nurses were very nice, professional and attentive.

Unfortunately, I cannot say the same about the reception staff. On both visits, I found them to be unwelcoming, dismissive, unhelpful and, at times, rather arrogant. The attitude made the overall experience unnecessarily unpleasant, particularly when reception is the first point of contact for patients.

It is disappointing that such friendly and professional clinical staff are let down by the reception experience. I have genuinely found the reception staff so unpleasant that I am now considering changing dental practices, despite being very happy with the dentists and dental nurses.

I hope the practice takes this feedback seriously, as the way patients are treated at reception can make a significant difference to the overall experience.

My children feel very comfortable with this dentist and she is very thorough with their teeth.

All staff are friendly and professional. First visit to hygienist. Excellent. Have booked again. Hate having a scrape and polish would rather have a tattoo lol. But they made me feel at ease and said they would stop whenever I asked (raise my hand). Results are amazing. Not had this done for at least 2 years as I would not let my dentist do it as part of my check up.

Attended for my routine check up today. Nina and Sharon was very kind and I had a good experience.

The staff at the practise , reception and dentists are excellent. Very friendly and I even got seen before my appointment slot yesterday!!