UK Vape Kings Reviews 10,851

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 263 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery, often noting next-day service and constant updates on their orders. People appreciate the excellent prices and the wide range of quality, authentic products available, often finding everything they need in one place. The staff is frequently highlighted for being helpful, knowledgeable, and friendly, providing great service and advice. However, some customers also noted occasional delays with next-day delivery and issues with products having a burning taste after a few puffs. A few other people also felt that some juice passed its expiration date was not transparently advertised, and there were instances of incorrect items being sent.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently praising the speedy and fast delivery... See more

Product

Customers consistently express satisfaction with the products, highlighting their authenticity, quality, and... See more

Price

Reviewers consistently highlight positive aspects of price, with many customers finding the prices affordable... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Vape Kings for years now, I used to order from the Dutch website before it unfortunately got shut down, but I wanted to remain loyal so I just order from the UK now. Only thing is Dutch cust... See more

Company replied

Rated 5 out of 5 stars

I think the easiest and simplest way to make my point is ti say I used to manage 14 vape shops for a regional brand and I still bought my devices and liquid from uk vape kings. Prices are always t... See more

Company replied

Rated 5 out of 5 stars

From visiting, ordering and receiving my order I cannot fault uk vape kings. The website is very easy to use, browsing through everything was easy. The deals they have are unbelievable. Fantastic pric... See more

Company replied

Rated 5 out of 5 stars

I have been buying from Vape Kings for quite a while now and have only positive things to say about them. If something isn’t working right I can call or email and get an immediate response to rectify... See more

Company replied


Company details

  1. Electronic Cigarette Store

Written by the company

Hello and welcome to UK Vape Kings (UKVK Ltd). UK Vape Kings is a trading name of UKVK Ltd. With Company Registration number 11228739. At the heart of our business is our customers. Without you, we have no business. Whilst all businesses will be equally as effusive about the importance of their customers, the delivery on this intent often fails to live up to the expectation this focus suggests. Our business is led differently. We recognize the sector and the products that we sell are often misrepresented and misunderstood. This places more responsibility on us to be honest and credible, never to exploit this often challenging information background to electronic cigarettes and vaping, and to stand up and fight for the truth and clarity that our customers need and should expect to support their decision making and confidence in our business and our products. We are independent from any tobacco company control. We are a privately run and owned business, which allows me to lead the company based on an agenda and principles that do not have to be purely commercially motivated. This freedom means we can be a leader, we can fight for the best interests of our customers and our company, when others are unable and unwilling to do the right things. We must also be open and transparent. This influences all our decision making. If we cannot legitimately offer products and services that we know not to be in the best interests of our customers then we will not. You are our number one source of business improvement and ensure that our business is held to account. This openness to our customers is illustrated across this website. We are a company that truly values some basic principles of integrity and honesty. This drives how we treat you, our customers and our employees. If we get our service wrong, it is because we have made a mistake and we want to know when this occurs so we can correct and build greater resilience and service quality into our businesses. For that reason we encourage all our customers to give us feedback. Through our Business Page, our Customer Service Team, our shops and resellers, or indeed if you feel it to be the right means, come to our offices and let us know.


Contact info

4.8

Excellent

TrustScore 5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic goods

Fantastic goods, delivery was unbelievably quick!! Ordered Saturday evening & delivered Monday!! Will be ordering again

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Ive been using vape king for some time…

Ive been using vape king for some time now and I'm never disappointed service is fab speedy delivery 👏 prices that are affordable thanx **********

June 13, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Best prices available anywhere and…

Best prices available anywhere and super fast free shipping

June 13, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

I got really good deals and services.

I got really good deals and services.

June 13, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Always give good deals

June 13, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for leaving us the 5* review, it means a lot to us.

It is great to hear that you like the deals that we have and hopefully we will see you again soon :)

Kind regards
UKVK

Rated 5 out of 5 stars

Very good vape shop with good…

Very good vape shop with good asortyment, excellent customer service!

June 13, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic

June 10, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Really nice shop good customer service…

Really nice shop good customer service thanks 👍

June 9, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

5 stars service anyone would find it…

5 stars service anyone would find it hardtop beat these price free postage thrown in i would highly recommend to anyone super fast delivery 😀

June 9, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

easy to pick what i want,fast shipping…

easy to pick what i want,fast shipping 5*service

June 7, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Always lots of choice

Always lots of choice, great price too

June 7, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for leaving this 5* review, it means a lot to us.

It is great to hear that you have good experiences with us and we hope to see you again soon :)

Kind regards
UKVK

Rated 5 out of 5 stars

Very friendly staff

June 7, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for leaving this 5* review, it means a lot to us.

It is great to hear that you have good experiences with us and we hope to see you again soon :)

Kind regards
UKVK

Rated 5 out of 5 stars

Easy website to use

Easy website to use. Always has in stock what I need.

June 4, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 4 out of 5 stars

Nearly excellent

Everything about transaction is good. Only problem is not having 0.6 in pods for the second time in a row. I'm talking about Voopoo argus E40. Can you please look into this? Thank you

June 3, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

I am sorry to hear that we did not have the pods that you wanted, unfortunately we cannot help what our suppliers have/do not have but we will continue trying to get them.

If you could give us a call or email directly that would be much appreciated so that we can give you more details and let you know when they come in.

Kind regards
UKVK

Rated 5 out of 5 stars

These are my go too for all my vapeing…

These are my go too for all my vapeing goods. Cant fault them

June 1, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for leaving this 5* review, it means a lot to us.

It is great to hear that you have good experiences with us and we hope to see you again soon :)

Kind regards
UKVK

Rated 5 out of 5 stars

Fast delivery and easy to order had no…

Fast delivery and easy to order had no problems

May 30, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Great communication,

Great communication,
Fast free delivery

May 29, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and we hope to see you again soon.

Thank you for using us :)

Kind regards
UKVK

Rated 5 out of 5 stars

Ordered from this company for years

Ordered from this company for years
Low prices
Great customer service
Never shop somewhere else

May 29, 2026
Unprompted review
UK Vape Kings logo

Reply from UK Vape Kings

Hello there,

Thank you very much for taking the time to leave us a 5* review, we really appreciate it.

It is fantastic to hear that you liked the overall service here and thank you for being one of our loyal customers.

Thank you for using us :)

Kind regards
UKVK

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