SuperSmart USA Reviews 1,042

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting their effectiveness and the absence of fillers in supplements. Many appreciate the fast delivery and efficient shipping, with products arriving in good condition and often sooner than expected. Reviewers also find the prices to be good value, especially considering the quality and wide variety of available health supplements. However, some customers also noted issues with their orders, including products not arriving, lack of tracking information, or being charged for items never received. A few other people also felt that the product quality was not always consistent, citing instances where products did not perform as expected or arrived damaged.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, diversity, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast... See more

Quality

People report positive experiences with product quality, often highlighting the high quality of products and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting easy ordering processes and quick... See more

Price

Clients share positive opinions on price, often highlighting good pricing, great products, and overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my go to company for high molecular weight hyaluronic acid. Others either don't know or don't care to share the molecular weight of their product. I've been buying from SuperSmart USA for a... See more

Rated 5 out of 5 stars

Very fast delivery. Very high quality products Very well made website: easy to navigate, easy to understand and very good and thorough description of each product. Thumbs up!

Rated 5 out of 5 stars

I ordered from them and my item was unavailable for sometime. I was super happy when they reactivated my order and shipped my item which arrived very quickly. Great customer service.

Rated 5 out of 5 stars

I purchase SuperSmart's Eye Pressure supplements regularly for over 5 years, and gotta say they are truly a wonderful product for my Glaucoma. Highly recommended if you have eye pain from your Glaucom... See more


Company details

  1. #56 of 156 best companies in Vitamin and Supplements Store
  2. #24 of 81 best companies in Fitness and Nutrition Service
  3. #57 of 93 best companies in Pharmacy

About SuperSmart USA

Written by the company

SuperSmart since 1992


SuperSmart is a pioneer in dietary and nutritional supplements for over 30 years. We offer an outstanding quality and choice of Gluten Free, Non-GMO, Additive Free, Soy Free, Nano Particules Free and Vegan Friendly products. Supersmart offers top and pharmaceutical quality products since 1992 in form of softgels, powder, capsules, tablets, and enteric coated pills. More than 400 SuperSmart products are made in GMP (Good Manufacturing Practices) & HACCP (Hazard Analysis & Critical Control Points) certified facilities. Our facilities are located in the EU and in the USA for products from all around the world.

Our guiding principles have remained the same for the past 30 years, we prioritize quality, safety, efficacy, and scientific validation.

SuperSmart USA

Written by the company

Innovation and Excellence since 1992!
At SuperSmart, we believe that customer satisfaction is paramount. That's why we prioritize the quality of our products above all else. If for any reason you're not completely satisfied with your purchase, you can rest easy knowing that we offer a no-questions-asked return policy. Whether you've changed your mind about a product or simply aren't seeing the results you were hoping for, you're free to return all or part of your order within one full year of receipt. Our goal is to make your experience with us as smooth and hassle-free as possible, so you can shop with confidence and peace of mind.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

I've ordered supplements from this company three times now. I feel a difference for sure when I take the supplements, their shipping is fast and their quality is good. I'm glad I found them

April 27, 2026
Rated 1 out of 5 stars

I never received my order

I never received my order. Customer service number goes straight to voicemail. No reply. I have not received any tracking info, only requests for reviews.

April 8, 2026
SuperSmart USA logo

Reply from SuperSmart USA

Hi Deborah, we sincerely apologize for this experience. We can confirm that your order has been fully refunded. We are truly sorry for the inconvenience and hope to have the opportunity to serve you better in the future.
The SuperSmart Team

Rated 5 out of 5 stars

Dania is Funia

The experience was great because the representative was so personal with me. She was knowledgeable and friendly. I like that she didn't act like a robot and truly was a quality voice behind a quality company. I will continue to purchase from Supersmart!!

April 1, 2026
Rated 5 out of 5 stars

My Nutritionist

My Nutritionist Dr. Jill MacDougal steer me to these
Super Smart vitamins and minerals and I love them!
Dr. Jill has Died of Colon Cancer and I will miss her Dearly!
Steve

March 26, 2026
Rated 4 out of 5 stars

repeat customer

recommended by my doctor. easy to create an account. Discounts and specials are appreciated. packaging and delivery is dependable. Capsules easy to digest. I've had some some capsules and tablets that are broken inside their bottles.

February 18, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look