Usboot Reviews 

48
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional craftsmanship and durability of the footwear, noting that the cushioned soles provide outstanding comfort throughout long shifts. People also express deep appreciation for the responsive and helpful support team, which makes every interaction remarkably smooth and satisfying. Some reviewers were not happy with the sizing consistency, finding that they required adjustments or a break-in period for a proper fit. Additionally, a few consumers mentioned that specific boot heights or widths did not fully meet their personal job requirements. Some people also noted that customer communication could occasionally be improved regarding specific product details.

What people talk about most

Product

Users describe positive interactions with product, highlighting that the boots are super comfortable,... See more

Quality

Consumers find quality to be exceptional, expressing widespread satisfaction with the craftsmanship,... See more

Customer service

Customers expressed great appreciation for the customer service, frequently highlighting excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The US Boot Echo is an excellent work boot. The grip is outstanding, and the Michelin sole performs incredibly well on all surfaces. The composite toe provides solid protection without feeling heavy... See more

Company replied

Rated 5 out of 5 stars

You guys did great ! Beautiful craftsmanship. Unfortunately they will not work for me and I will have to return them. The boot height 6" is too tall for me to be able to get my foot into it. I... See more

Company replied

Rated 5 out of 5 stars

The best boots I have owned so far and it's Super Comfortable! It Won't be my last pair and it's American Made! As far as sizing goes I sized a half size down I usually wear a size 9 in sneakers but... See more

Company replied

Rated 5 out of 5 stars

Well I have to say that I really didn’t think I’d be swayed away from my Carolina boots that I’ve been wearing for 20+ years but I have to say these boots are top notch. Extremely comfortable and lig... See more

Company replied


Company details

  1. Shoe Store

Written by the company

US Boot started as a dream when Joe was just 19 years old. With no shortcuts in mind, he set out to learn exactly what people expect from a great work boot, how it’s worn, how it performs, and what truly makes a boot last. Joe spent months talking with artisan bootmakers and shoe repair shops learning through trial and error, and refining every detail along the way. Today, US Boot works with multiple factories across the United States, focusing on craftsmanship, durability, and attention to detail. We know customers have many choices, and there are plenty of good boot brands out there. Our goal has never been to be the biggest or flashiest, only to make the best boot your money can buy. We take pride in what we do and are confident you’ll feel it every time you put a pair on. US Boot makes great boots for great customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.6

All reviews

(48)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy with your product

Very happy with your product. 2nd time buyer, there will be a 3rd!

October 8, 2026
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Reply from Usboot

Henry, thank you! A second pair and already planning a third is about the best compliment we could get. Really glad the boots are working out for you. We'll be here when you're ready.

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Rated 5 out of 5 stars

You guys did great James 6" Slip on

You guys did great ! Beautiful craftsmanship. Unfortunately they will not work for me and I will have to return them.

The boot height 6" is too tall for me to be able to get my foot into it. It looks like I will be needing a 4" or 5" at the most. Preferably a 4"

Unfortunately your company does not offer one in that height.

I am looking to purchase ONLY American made products and it appears none of the other boot manufacturers offer that type of slip on either. Something you may want to think aboutttt.

September 16, 2026
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Reply from Usboot

James, thank you for the honest feedback and the kind words on the craftsmanship. A 4 or 5 inch slip-on is a fair ask, and we've passed it along. Sorry the 6 inch is too tall for you to get on. Send us an email and we'll get your return taken care of quickly.

Rated 5 out of 5 stars

Excellent product and quick delivery

My order was delivered within two business days and the quality of the boots is excellent. I will definately recommend them to friends and coworkers.

September 16, 2026
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Reply from Usboot

Cary, thanks! Glad they got to you in two days and that the quality lived up to what you hoped for. Telling your friends and coworkers means a lot to a small company like ours. Appreciate it.

Rated 5 out of 5 stars

These guys are Awesome!!

These guys are Awesome!!
I received my boots and when I tried them on, they just did not feel right.
This was a Sunday and I thought that I would see if I could return them for a different size.
I sent an email thinking that I may hear back the first couple of days of the week, but no, Joe called me an hour later.
We discussed my issue and he made arrangements to send me an exchange pair that when I received them, they were perfect!
This was unexpected and I really appreciate the customer service.

September 2, 2026
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Reply from Usboot

Troy, thanks so much! Glad the exchange pair turned out perfect. A boot that doesn't feel right out of the box is no good to anybody, so we're always happy to make it right. Enjoy them!

Rated 5 out of 5 stars

Excellent Customer Service

I bought a pair of Bravo work boots from a local retailer. The boots felt great at first, but I started having fitment issues as the boots were breaking in. The local retailer would not return or exchange them so I reached out to US Boots. The CEO of US Boots contacted me back for a little more information. He determined that the boots were too narrow and had a different pair sent out to me within a couple days. The new boots are great so far. The quality is great and the customer service is excellent.

August 31, 2026
Unprompted review
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Reply from Usboot

David, thank you for the kind words. Sorry the Bravos from the local shop didn't work out, but we're glad we could get you into a wider pair that fits right. Hope they keep treating you well out there.

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Rated 5 out of 5 stars

Great boots

Great boots! Very well built and extremely comfortable! Costumer service is amazing as well.

September 8, 2026
Unprompted review
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Reply from Usboot

Dillon, appreciate it! Really glad they feel as comfortable as they look and that the build quality is what you expected. Thanks for the shout out on our customer service too. Enjoy them!

Rated 5 out of 5 stars

The best boots I have owned so far and…

The best boots I have owned so far and it's Super Comfortable! It Won't be my last pair and it's American Made! As far as sizing goes I sized a half size down I usually wear a size 9 in sneakers but I went with a 8.5 and it fits perfect! You can tell they care for the quality of there product even the box it came in was awesome! Love my experience overall.

August 31, 2026
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Reply from Usboot

Mac, thanks! Glad the half size down worked out and they fit the way you wanted. We put a lot of care into the packaging too, so it's great to hear someone noticed. Enjoy them, and we'll be here whenever you're ready for pair number two.

Rated 5 out of 5 stars

I can't believe I ordered these boots…

I can't believe I ordered these boots on Tuesday and literally got them on Thursday. Great price great value made in the USA which I only buy. I'll be using you guys in the future and talking to my coworkers at work I will give them the name of your company!

September 4, 2026
Unprompted review
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Reply from Usboot

Jeff, ordered Tuesday and on your feet Thursday, that's what we like to hear! Thanks for the support, and thanks for passing our name along to your coworkers. Hope the boots treat you well on the job.

Rated 5 out of 5 stars

Great boot

Great boot, we'll made. I will give it a work out and see how they last. I like what I see. Not crazy about the shipping, took way to long to get. Going to purchase a second pair, Glad to see a quality USA made boot at a great price, Thank You

August 17, 2026
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Reply from Usboot

Richard, thanks for the kind words and for planning a second pair. Fair point on the shipping, that's not the speed we aim for and we've passed your feedback along. Hope the boots hold up well on the job, and let us know how they do.

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Rated 5 out of 5 stars

Ordered online and got boots fast

Ordered online and got boots fast. Suggested to order 1/2 size larger, which was a perfect fit for these 6" Fade Trailblazer Steel Toe workbooks. Just a hat I need for works item. Slip-on ease, solid construction, non-slip soles, US made and re-soleable so I know they will last years.

August 23, 2026
Unprompted review
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Reply from Usboot

Eric, thanks for the kind words! Glad the half size up worked out on the Trailblazers. Slip-on ease and a boot you can resole are exactly what we had in mind for guys who are on their feet all day. Appreciate you taking the time to write this.

Rated 5 out of 5 stars

Easy order

Easy order, affordable prices. Just received the boots yesterday, as scheduled. Look and feel good at try-on. First pair from US Boot, so time will tell...

August 14, 2026
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Reply from Usboot

Thanks for giving us a shot on your first pair! Glad they showed up right on schedule and feel good out of the box. Give them a few weeks of real wear and let us know how they hold up. If anything feels off along the way, just email us and we'll sort it out.

Rated 1 out of 5 stars

Not very comfortable boots

Not very comfortable boots

July 30, 2026
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Reply from Usboot

Cameron, sorry to hear these aren't comfortable for you. That's not the experience we want anyone to have. Fit is usually the culprit and we've swapped sizes and widths for plenty of folks. Shoot us an email with your size and what you're feeling (tight, loose, heel slipping) and we'll work with you to get it right.

Rated 5 out of 5 stars

Top notch customer service

Top notch customer service! In a world where customer service can seem almost non existent these guys restore faith. I almost backed out when I realized I couldn’t actually call someone on the phone. Reluctantly I tried the email and the response was quick and informative. After answering a few questions I put my order in. I couldn’t get the order to accept my veteran discount code but I went forward anyways. I mentioned the discount issue to them not expecting much to happen. To my surprise they were on it and made sure the discount was applied. Thank you very much Joe and team you all made the process easy. I got my boots today and I absolutely love them. As soon as you pick them up you see and feel the quality and craftsmanship that was put into making them. I was worried they may not be wide enough but they fit perfectly and are very comfortable.

July 9, 2026
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Reply from Usboot

Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience.

We're delighted to hear that Joe and our team were able to make the ordering process smooth and ensure your veteran discount was applied. Providing responsive, helpful customer service is something we take great pride in, so your feedback means a great deal to us.

It's even better to hear that your boots arrived, fit perfectly, and exceeded your expectations in both comfort and craftsmanship. We put a lot of care into every pair we make, and knowing you're happy with your purchase is the best reward.

Thank you for your support, and we hope you enjoy your new boots for many years to come!

– Team US Boot

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Rated 5 out of 5 stars

Well I have to say that I really didn’t…

Well I have to say that I really didn’t think I’d be swayed away from my Carolina boots that I’ve been wearing for 20+ years but I have to say these boots are top notch. Extremely comfortable and lightweight. The boot itself is well made and I have now become a lifelong customer of US Boots. I had the privilege to meet the young man who started this company. We happened to be working on a property doing work on the lawn sprinklers and I met his dad and we had a great conversation and he introduced me to his son. He is a fine young man and this company he started is a testament of his hard work and dedication to the workers of this great country. Bravo young man and continued success. Thank you very much.
Sincerely , John Stowman

July 8, 2026
Usboot logo

Reply from Usboot

Hi John,

Thank you so much for taking the time to share your experience and for your incredibly kind words. It truly means a lot to our entire team.

Hearing that someone who trusted Carolina Boots for more than 20 years has chosen US Boot is one of the greatest compliments we could receive. We're thrilled to know you're enjoying the comfort, lightweight feel, and craftsmanship of your new boots.

It was also a pleasure meeting you and having the opportunity to chat. Your support and encouragement mean a great deal to us. At US Boot, we're committed to building quality footwear for the hardworking men and women who keep America moving, and reviews like yours inspire us to continue improving every day.

Thank you for becoming part of the US Boot family. We truly appreciate your trust and look forward to serving you for many years to come.

Thank you for sharing your honest feedback. We’re glad to hear the quality of the boots made a good first impression, but we’re sorry the sizing was larger than expected. Fit can sometimes vary depending on the style, and we understand how frustrating that can be when you normally wear the same size consistently. Please reach out to our customer service team so we can help you find the right size and make the exchange process as smooth as possible. We’d love the opportunity to get you into a pair that fits comfortably.

Team US Boot

Rated 5 out of 5 stars

Great boot & Incredible customer service

Extremely comfortable boots & incredible customer service. Thank you Joe and Rick for taking care of me and my concern so quickly. These boots are extremely comfortable and I will be recommending UsBoot to my family and friends. Happy to support quality products made in the USA!!!

June 9, 2026
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Reply from Usboot

Thank you so much for your wonderful review!

We're thrilled to hear you're enjoying the comfort of your new boots and that our customer service met your expectations. Joe and Rick will be especially grateful to know their efforts made a positive difference.

Providing quality, American-made footwear backed by exceptional customer support is what we strive for every day. Your recommendation to your family and friends is one of the greatest compliments we could receive.

Thank you for choosing US Boot and for supporting American manufacturing. We truly appreciate your trust and welcome you to the US Boot family!

Thank you for sharing your honest feedback. We’re glad to hear the quality of the boots made a good first impression, but we’re sorry the sizing was larger than expected. Fit can sometimes vary depending on the style, and we understand how frustrating that can be when you normally wear the same size consistently. Please reach out to our customer service team so we can help you find the right size and make the exchange process as smooth as possible. We’d love the opportunity to get you into a pair that fits comfortably.

Team US Boot

Rated 4 out of 5 stars

The boots seem like great quality but…

The boots seem like great quality but it’s way too big, I aways wear a 10.5 but it’s seems like a whole size to big. I should’ve gotten a whole size down

June 10, 2026
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Reply from Usboot

Thank you for sharing your honest feedback. We’re glad to hear the quality of the boots made a good first impression, but we’re sorry the sizing was larger than expected. Fit can sometimes vary depending on the style, and we understand how frustrating that can be when you normally wear the same size consistently. Please reach out to our customer service team so we can help you find the right size and make the exchange process as smooth as possible. We’d love the opportunity to get you into a pair that fits comfortably.

Team US Boot

Rated 5 out of 5 stars

Fast shipping

Fast shipping, perfect fit. Ill never buy another brand again.

June 10, 2026
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Reply from Usboot

Thank you so much for the amazing feedback! We’re thrilled your boots arrived quickly and delivered the perfect fit. Hearing that US Boot has earned your loyalty means a great deal to our entire team. We look forward to keeping you comfortable and supported for many years to come.

Team US Boot

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Rated 5 out of 5 stars

The boots are great!

The boots are great, and the customer service is great! I'm a new long-time customer!

June 8, 2026
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Reply from Usboot

Thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying your boots and that our customer service team provided a great experience. We especially love hearing that you’re a “new long-time customer”—that truly means a lot to us! We look forward to serving you for many years to come.

Team US Boot

Rated 5 out of 5 stars

Great boots for a cool price point

Great boots for a cool price point , I would recommend them if you need work boots .
🖐️ hi-five

May 8, 2026
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Reply from Usboot

Thank you for the high-five and the great review! 🖐️ We’re glad you found a dependable pair of work boots at a price that feels just as good. Your recommendation means a lot to us, and we hope your US Boots keep you comfortable and supported throughout every workday.

Team US Boot

Rated 5 out of 5 stars

Incredible Customer Service

I had a fit issue with the first pair of US Boots I ordered. We worked it out to try a wider boot and they fit perfectly. This won't be my last pair of US Boots. Amazing quality, but their customer service is just not what you would expect - well above and beyond. Everyone who wears boots - either casually or for work like me - should do business with these guys.

May 27, 2026
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Reply from Usboot

Thank you for giving us the opportunity to help find the right fit! We’re so glad the wider pair worked perfectly and that our team could make the experience a positive one. Providing service that goes above and beyond is exactly what we strive for, so your kind words mean a great deal to everyone here. We truly appreciate your recommendation to both hardworking professionals and casual boot wearers, and we look forward to helping you with your next pair!

Team US Boot

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