VistaPrint USA Reviews 

I had a great experience today with customer service who provided a great solution.
I ordered business cards with a QR code on them that expired unless I was willing to pay an outrageous subscription.
I asked Vistaprint if there’s anything we can do and team member Danica let me submit a new QR code to send a replacement order. Cannot thank you enough!

Excellent customer service
Vista print customer for 16 years
My one stop shopping for the best options and tools available a few clicks away!
Many Thanks John Keith! The representative helped me to do the corrections for the mistake I made... :)

Service was great and the assistant Mikaela was very helpful. Got my order going fast and smooth. Much appreciated,.

On October 14, 2026 I ordered a Hoody printed on front and back with a design I uploaded. When I received the sweatshirt there was nothing printed on the back.

I reached out to support chat and they looked at the order and agreed it was printed wrong and agreed to print a second one and send it out to me. I received the second one today October 31, 2026. This one had the logo on the front enlarged and nothing printed on the back a second time.

I reached out to support chat again and they again looked at the order and offered to send out a new hoody supposedly printed correctly and told me it would arrive on November 16, 2026.

I asked for expedited shipping since this sweatshirt was a gift for someone and the event has passed and I still haven't been able to give them their gift I told them was coming.

Vistaprint says it takes 8 days for their quality assurance team to make sure the hoody is printed correctly and expedition isn't possible. It seems to me in ceratin situations where the item was clearly misprinted twice that expedition should be possible and that's why I have given the score I did. I understand it takes time to print but 8 days for someone to look at a one single sweatshirt and make sure it is printed correctly seems asinine.

I just started a new company called Enhance firearms safety training and purchase about 300 hounders dollars in pins, polos and car window stickers. But lately the serviceat vista print is going a defrent way as quality doesn't matter. The pins are not readable and the color do not match. My logo was received by them and after taking my money they tail me that the logo is to complicated to make, also the told that the delivery was ok it's way and made it to me all most two or more weeks later. They told we are sending you anther order so I could me the first one but it never got to me so watch out for your product and I will try to find someone else or research around first. Your companyis not important to them sorry.

My husband has a small business and these business cards, card holder and pens I purchased are great quality. Received my order very quickly, just a couple days. I'd definitely order from them again!

Not happy , I opened the box and first off the shirts were perfect, the business cards were perfect, but I ordered plastic signs and metal stakes to put up in the front yard and those ended up scratching one side of the sign and damaged the writing, it was not wrapped correctly and now I only have one good sign, I will not use the damaged one I wish I could send it back or exchange it , I hope in the future you wrap these items separately so this doesnt happen to anyone else. But as I said everything else I have gotten has been perfect and I am thankful.

Outstanding costumer service (Vista Advisor “Rox”) .

Easy ordering and live customer service that was there for any questions!

unbelievable service anything that is the slightest bit off they more than are willing to correct it and get it back to you quickly. thank you vistaprint

Great if you're doing something simple, but if you need help with anything beyond that, and you call and speak with several morons wasting your time within 1 hour, with no available supervisors, some have babies crying in the background as well. This is a beyond pathetic circus of ****

I ordered twenty-five signs on October 27th and I paid for expedited shipping by Oct 30. It arrived 10/29! In perfect order
Thank you so much
Our local FedEx and UPS store quoted us four times the price and time.
You are amazing and I look forward to our next order!

After ordering several things over the years through vistaprint and being a returning customer, they couldnt help me out with a promotion that wouldn't go through. They dont care about customer loyalty or the people who order.

This is the second amazing experience I've had with Vista Print in the past month. Veronica today went out of her way to help correct a couple of issues. She was pleasant, professional, prompt. Vista Print should give seminars on how to hire excellent technicians! Thanks so much!

We created banners and postcards through Vistaprint for our Church. We have been very happy with the quality and the timeliness of our orders.

Ordered Business Cards and magnetic sign for car it came qucker than expected and the process was simple and straight forward. I will definitely be using them again.

Such a good customer service . Very hepful .

The VistrPrint USA team was super helpful throughout my purchase. They assisted with design upload and through checking out on my different orders. I would recommend their services and will be ordering from them in the future.

Mary was the sweetest nicest person to help me with all my projects. She took the time, 2 hours to make sure everything was perfect. Thanks again

Jomalyn N was a great customer service agent! She helped me edit the design for my new cards, which I couldn't do myself, and she even gave me great suggestions for the card size and texture.