I made a mistake and shipped a large order to a completely incorrect address and it was too late to correct it with the carrier. The options were to wait for it to get returned or lost in the system.... See more
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Created with AI, based on recent reviews
VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in. We offer a wide range of customizable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want. When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.
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United States
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Alyanna was extremely helpful, knowledgeable and has a strong eye for detail. I am grateful she made the process easy.
Originally, I wanted a simple, plain card. The Universe was working for me because when I spoke with Aisha, she designed a humanitarian business card that blew me away. It looks magnificent and I cannot wait until I receive the business cards. She was very patient, communicated well, and she is an asset to the Vista Print Team!!! She is so incredibly talented. I can not say enough great things about this lady. She is amazing and one very talented being.
I have been using VISTA PRINT for over 20 years. Total satisfaction I will not use another printing business as long as they are still in business. Excellent costumer service, better pricing, and faster delivery.
junie

Reply from VistaPrint USA
I am not particularly tech-savvy, and at times it feels as though technology and I are like oil and water. Recently, I needed to update a vinyl sign that had been designed last year by a staff member who is no longer with our organization.
I was connected with April, who was exceptional. She was patient, professional, and very understanding of my limited computer skills. She guided me through the process clearly and efficiently, making what could have been a challenging task much easier.
At this point, we are simply awaiting final approval of the design from management, and then the project will be complete.

Reply from VistaPrint USA
Alyanna Ysabelle D From chat support was great in handling my situation!! Thank you so much for the help!!

Reply from VistaPrint USA
It's been years since I've needed anything professionally printed, but now that I do, I didn't hesitate to use Vista Print again. If I have a formatting problem, they provide quick, friendly help. The quality of my finished products has always been top-notch, and I appreciate their fair pricing. I highly recommend them!

Reply from VistaPrint USA
Feeling like Im being treated like a local mom and pop store. Fast and efficient

Reply from VistaPrint USA
I have to say that I am extremely frustrated with vistaprint right now.
Two months ago, I made an order for a set of engraved water bottles.
Since then I have had an order shipped, then erroneously returned to vistaprint, then destroyed, then been ghosted by customer service, then finally got a credit to resubmit the order, only to have it cancelled again when Vistaprint mistook the second order for a duplicate order, and finally reinstated.
Only to find out the water bottles are out of a stock one week after I made the replacement order.
I am in complete and utter disbelief at the level of dysfunction and poor customer service I have received. This has truly been the worst experience I have ever had with any online service in my entire professional career.
I shudder to imagine the new ways in which Vistaprint will frustrate and baffle me while I try to get this resolved.

Reply from VistaPrint USA
John Reines assisted me with re-doing my business cards and he got it right after few trys, with me trying to explain what I wanted.,.. Awesome help from John..!! VERY BIG THANK YOU....
DAVID

Reply from VistaPrint USA
I was editing a flat menu design and I wanted to put it in a rack card. John reines , the assistant helped me in ajiffy! Thank you so much!

Reply from VistaPrint USA
I ordered a self addressing stamp when I received it there was a black blotch on the right side. Called rep who said based on the font/sizing o chose that is normal! I said why wasn't this explained to me while placing online order? Useless company. Never ordering again. Stay away.

Reply from VistaPrint USA
Wanted to make some changes after my order was placed. Spoke with Janalyn V in the "chat with us" option.. she was absolutely amazing!
Got me the help I needed and put did her self! Thank you!

Reply from VistaPrint USA
Had an issue with my order and they righted the issue and were very helpful and understanding, Radenne Joy D assisted me and I couldn't be more grateful! Wonderful experience.

Reply from VistaPrint USA
Really great customer service! My order turned out pixelated but customer service refunded and helped me.

Reply from VistaPrint USA
I had a great experience with Windy A. She helped me review and edit my card after I was not satisfied with my initial print. It was my fault being a first time customer they catered to my inexperience and improved my design.
Thank you guys so much!

Reply from VistaPrint USA
I am very greatful for VistaPrint. They are very professional top of the line service.

Reply from VistaPrint USA
I made a mistake and shipped a large order to a completely incorrect address and it was too late to correct it with the carrier. The options were to wait for it to get returned or lost in the system. VistaPrint saw a better way and did a complimentary replacement order for me. Genuinely amazing customer experience. They've found a loyal customer!! Huge kudos to your service rep Tristan Russel S Angeles.

Reply from VistaPrint USA
Gabby was amazing, friendly, and fixed my error immediately. Love this company.

Reply from VistaPrint USA
Bought 2 signs sent me garbage never again

Reply from VistaPrint USA
Life is good, what is life about ? To have a relationship with the Holy Spirit ! Reaching out and being a witness, amen 🙏Vistaprint has helped me with very high quality products, business cards are the best, vivid colors catching their attention, like small paintings ." Can I give you this card ? " and everyone replies " what is that ? "" it's God's love " when I needed help putting the cards together along with small round stickers and tshirt saying Jesus, vista is very helpful and passionate with the finishing product, it's a group effort, I can't thank you enough. I met a guy who was dragging a big wooden cross around, ( I'm out of shape, lol ) I can wear a tshirt saying Jesus, and walk against the traffic " everywhere, everyone take a moment and focus focus focus on God's presence 🙏 , I'm 60yrs and time is flying by, everywhere needs a revival . Soon this life will be like a dream we all had . How do we spend our time? Reaching out and saying " God loves you ❤️ 🙏 " thank you vista for helping me out, everything from putting the cards together and then the shipping is fast !! Any congregation where the Holy Spirit is, I'm there ! Church of Christ is a favorite, everyone is singing, thank you Jesus

Reply from VistaPrint USA
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